What You'll Be Doing | Mō te Tūranga
As a Senior Business Analyst at AA, you’ll play a pivotal role in enhancing our members' digital journey. You’ll work closely with our Digital Marketing Team to design and deliver innovative, member-centric solutions while bridging the gap between business needs and technical execution.
- Collaborate Across Teams: Partner with leadership, Digital Marketing, and project teams to align member needs with actionable insights and technical solutions.
- Develop Member-Focused Strategies: Drive solutions that enhance member journeys across digital touchpoints, including roadside assistance, insurance, and other services.
- Leverage Technical Expertise: Advocate for seamless integration of Content Management System (CMS) and consumer applications (Mobile Apps) to improve user experience and engagement.
- Support Continuous Improvement: Promote iterative enhancements based on member feedback and evolving market needs.
About You | Mōu
We’re seeking a proactive and detail-oriented professional with a passion for improving member experiences through digital solutions. To excel in this role, you’ll bring:
- Preferred Experience: Strong background working with CMS platforms and consumer applications, ideally in collaboration with Digital Marketing Teams.
- Technical Savvy: Previous experience as a Product Owner or equivalent, with deep understanding of SDLC best practices.
- BA Expertise: 4–8 years of experience as a Business Analyst or similar role, using both Agile and Waterfall methodologies.
- Analytical Acumen: Ability to critically assess business change proposals and align them with member-centric outcomes.
- User-Centric Mindset: Familiarity with Design Thinking principles to gather insights and drive innovative solutions.
- Desirable Certification: PSPO, PSM, or CCBA qualification is a plus.
- Application Platform: Exposure/awareness of Adobe Experience Manager and/or Flutter
What We Offer | Ngā āhuatanga kei a mātou
Free AA Membership for you and your whānau- NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
- A day off for your birthday
- Hybrid working arrangement and great work-life balance
- Discounted insurance
Working with the AA | Me mahi tahi tatou ki AA
For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.
From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.
Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
Come join us and take your career on its next adventure!
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.
Internal candidates, please use the internal careers website to apply for this role.
