Position Purpose
The role of the Business Analyst is to work within a matrix structure delivering into projects across all platforms for both internally driven and client projects.
The role of the Business Analyst is to support the delivery of:
- Client and business change projects
- Emerging new business initiatives / projects
- Internal / external technical change programs
- Various continuous improvement programs
The Business Analyst will be responsible for obtaining an understanding of client needs and integrating these with the requirements of the operational business to support the development of strategic and approved solutions. They will provide support throughout the delivery life cycle to ensure the solution is implemented successfully, through risk and issue management, scope management, support for operational testing and following execution.
Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management.
Responsibilities
- Engaging with clients, internal and external stakeholders to establish a common understanding of the business needs.
- Identifying, assessing and documenting business requirements. Clarifying and eliciting business requirements, proactively identifying additional requirements not explicitly provided, obtaining missing information and resolving conflicting information among the needs and requirements.
- Recommending business priorities and advising stakeholders on options and risks; conducting analysis and determine solutions to business requirements.
- Managing assigned project risks, issues, interdependencies and quality; and acting as an escalation point for workstream issues.
- Ensuring that all requirements, and changes to commitment are communicated to all affected team members and stakeholders.
- Managing all changes to requirements through a formally defined scope change process.
- Gaining a firm understanding of the impacts of the solution on People, Process and Technology.
- Engaging stakeholders to ensure a common understanding of (and commitment to) objectives, scope, risks, benefits and proposed solution.
- Documenting business process design
- Contributing to test plans, producing test cases, assisting the business with production and completion of test cases and contributing to test completion reporting.
- Providing input to SMEs in their documentation of the new business procedures, changes to existing business procedures, User Guides and Training Material as a result of the project implementation.
- Providing input to SMEs in their updating of Risk and Control Matrices, Service Level Agreements and Business Continuity Instructions.
- Identifying and implementing efficiency improvements (i.e. process and control improvements, reduction in errors) without impacting negatively on service, brand and therefore shareholder value.
- Encouraging effective teamwork through collaboration, enabling the sharing of skills, experience and ideas.
- Contributing to the development and implementation of client onboarding and change best practices across Change and Transformation team.
Technical experience
- In-depth knowledge of the Fund Administration and Custody industry would be beneficial
- Possess strong interpersonal skills and is confident reporting and presenting to internal management and clients.
- Possess strong, demonstrable implementation / project management skills
- Flexible approach to work, as implementation can occur outside of normal business hours.
- Strong team player, going the extra mile
Competencies (Technical / Behavioural)
Communication (Verbal & Written): Expresses ideas effectively in a clear, concise and open manner appropriate for both individual and group situations. Listens effectively and identifies / responds to subtle verbal and non-verbal cues from others. Communicates effectively in written form. Expresses ideas clearly with appropriate organisation and structure, correct grammar, and language or terminology that is adjusted to the characteristics and needs of the audience.
Delegation: Enlists the talents of others to help meet objectives; allocates important activities and sufficient autonomy for others to exercise judgement and make decisions within their authority level; establishes procedures to monitor results of delegation.
Develops & Maintain Relationships: Builds and maintains mutually beneficial, collaborative relationships with business partners and stakeholders based on BNP’s values. Uses effective strategies to win others over and exhibits persuasive representation of team and business objectives; demonstrate strong negotiation and influencing skills.
Decision Making: Decides on and commits to a course of action in a timely manner having sought and evaluated a range of alternatives from knowledge, experience and insights, taking into consideration resources, constraints, ethics and organisational values.
Strategic and Solutions Focus - The ability to consider competing conceptual or real elements and factors in finding solutions, to think laterally and to focus on potential outcomes before determining the best course of action. Demonstrate a pragmatic and commercial approach to solutioning.
Resilience: Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others. Maintains effectiveness in uncertain or ambiguous situations.
Time Management and Multitasking: Be able to multitask and manage many implementation projects simultaneously and adapt and deal with significant time pressures and prioritization conflicts.
Proactive and self-starting: Doesn’t require micro-managing and is proactive in obtaining, initiating and undertaking all relevant scope and project requirements
Professionalism: At all times act professionally toward both internal and external parties, stakeholders and colleagues; be respectful and abide by all BNP policies and compliance requirements including the BNP Code of Conduct; do nothing that reflects poorly on BNP or the Business Implementation team.
Specific Qualifications Required
- Demonstrated analytical capability and strong stakeholder management.
- Degree qualified in Business, Accounting or a related discipline; or substantial industry experience in a like role.
- MS Office suite proficiency: Project, Excel, Word, PowerPoint
- Preferably 2+ years in Financial Services, with knowledge of fund accounting and unit pricing, investment administration, custody operations.
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
- BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
- BNP Paribas MixCity which fosters better representation of women at all levels of the organization
- Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026 (and ask for the Talent Acquisition Manager in the HR Team).
[2] https://careers.apac.bnpparibas/
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More information
[3] BNP Paribas - Diversity & Inclusion Journey
[4] BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
