Business Area:
Business Ops & IT
Seniority Level:
Associate
Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
The Business Systems Analyst role will be a member of the Spend & Finance Systems group under the Enterprise Technology team. The primary responsibilities of the BSA will be to support the intricacies involved with the Coupa Procure-to-pay platform. The individual will work closely with business partners in Procurement and Accounts Payable, in gathering requirements, designing, maintaining and deploying solutions. A strong technical understanding of the Procure-to-Pay (P2P) process is required to be successful in this role.
Responsibilities
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Work with business partners in Accounts Payable & Procurement to document requirements, develop and design solutions within Coupa
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Maintain a good change management process for SOX purposes
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Maintain clear and detailed documentation on enhancements, customizations including workflows, scripts and reports in a functional requirements document
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Periodically check on integration emails to analyze failures and resolve issues
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Partner with other BSAs / Developers to perform regression testing 3 times a year for major releases
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Coordinate UAT with business partners to test deployments prior to releases
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Participate in Sprint planning and daily stand up meetings
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Support a user-base of 450~ employees using Coupa
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Triage, analyze, respond and close out JIRA tickets in a timely manner
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Creating reports and dashboards per business needs
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Proactive approach to monitor communication channels and JIRAs, to reach out and follow up as needed
Requirements
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Must have 3-5 years strong experience working with Coupa or an equivalent Procure-to-Pay platform
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Sprint / Agile development experience highly preferred
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Familiarity with using JIRA or similar ticketing systems
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Bachelor’s Degree in Computer Science, Accounting, Information Systems or related experience
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Experience in Excel or Google Sheets, including Pivot tables and lookups
Nice to have
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Experience working in a private company with public company standards (SOX-compliant)
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Familiarity with integration diagramming tools like Miro or Visio
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General accounting concepts or Accounts Payable experience
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Experience with IT Application repositories such as Zylo
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Netsuite ERP experience
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Strong verbal communication skills, including presentation skills and running meetings
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Experience in areas of Electronic Payments including ACH, Wire, Checks, Corporate credit card handling
What you can expect from us:
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Generous PTO Policy
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Support work life balance with
Unplugged Days
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Flexible WFH Policy
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Mental & Physical Wellness programs
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Phone and Internet Reimbursement program
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Access to Continued Career Development
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Comprehensive Benefits and Competitive Packages
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Employee Resource Groups
Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
LI:MH
LI:Hybrid
