ABOUT US
The Building Engineering Services Association is the UK's leading trade organisation for building engineering services contractors – representing the interests of firms active in the design, installation, commissioning, maintenance, control and management of engineering systems and services in buildings.
We are embarking upon a significant period of business and technology transformation and are looking for driven and enthusiastic individuals to help us better understand what we do now, and where we need to go with our future technology. In this role you will help drive and deliver key change projects across our group of companies and play a lead role in designing our systems and processes for the future.
ABOUT THE ROLE
Key Duties
- Work closely with product and business stakeholders to fully understand the business strategy, roadmap, and priorities, ensuring alignment with organisational goals.
- Gather business requirements from various stakeholder groups by understanding the challenges of current processes ("as-is") and shaping future processes ("to-be") with customer and business needs at the forefront.
- Assist in analysing new business cases and change requests, ensuring solutions provide commercial value and contribute positively to business outcomes.
- Write and develop clear, concise user stories and acceptance criteria that reflect the overall scope of the requirement. Work iteratively with product teams to refine and prioritise the product backlog in line with business demands.
- Maintain and prioritise product backlogs, ensuring that customer feedback and business priorities are fully integrated. Collaborate with stakeholders to ensure a holistic understanding of needs.
- Participate in Agile sprint ceremonies (Backlog Refinement, Sprint Planning, Retrospectives) and work closely with the development team to continuously improve processes and systems based on feedback.
- Facilitate backlog refinement sessions, ensuring all team members understand upcoming work and sprint goals, while remaining accountable for the smooth execution of the process.
- Investigate and model business functions, processes, and information flows, using analytical tools to continuously enhance and optimise organisational efficiency.
- Analyse and improve inter-relationships between business processes, systems, and interfaces, ensuring all developments integrate successfully with business systems. This fosters a culture of responsibility and care for every system interaction.
- Evaluate alternative systems and select solutions that are both efficient and commercially viable, providing continuous value to the business.
- Identify, assess, and manage project risks and issues, ensuring that proper mitigation plans are in place and effectively communicated.
- Clearly define project scope and approach, ensuring that business needs are considered and implemented in a way that balances quality, customer empathy, and cost-efficiency.
ABOUT YOU
Qualification, Skills, Experience & Knowledge
Essential:
- Possess excellent analytical and decision-making skills, with a strong sense of responsibility for outcomes.
- Demonstrate strong functional requirements gathering, user story development, and an ability to continuously improve based on iterative feedback.
- Show excellent communication and stakeholder management skills, with the ability to build rapport and trust, always acting in the best interest of both clients and internal teams.
- Demonstrate excellent teamwork and collaborative problem-solving skills, especially under pressure and within agile environments.
- Be adaptable and flexible in handling complex change, demonstrating resilience in prioritising key activities and deadlines.
- Master core Microsoft applications and visual modelling tools like Visio, ensuring technical proficiency supports business and customer needs.
Desirable:
- Workshop Facilitation
- Proven experience working as a BA, Systems Analyst, or similar analytical role.
- BA or Project Management qualification.
Closing Date: 25th September 2024
1st Interview Date: 2nd October 2024
2nd Interview Date: 8th October 2024
Don’t meet every single requirement? At BESA, we are committed to building a diverse and inclusive workplace. If you're enthusiastic about this role but your experience doesn't match every requirement perfectly, we encourage you to apply anyway. You might be exactly the candidate we're looking for!
We encourage early applications, as we may close the vacancy once we receive a strong pool of candidates!
