Workflow Business Analyst
Role Description:
The Workflow Business Analyst will work in a lead role with stakeholders to understand and document their requirements, working in an Agile way as part of the development team to ensure these are delivered effectively.
The candidate will be detail oriented and need to become highly knowledgeable about Rabobank wholesale banking products and processes.
A background in business and systems analysis is essential, with exposure to wholesale banking, particularly finance and reporting, an advantage. As well as dealing with change, the Workflow Business Analyst will play a critical role in ensuring the stability and accuracy of the banking platforms, and will provide 3rd line support to our service delivery teams.
Working Hours:
The role will be a Hybrid Working Role and will require attendance in the Rabobank Dublin offices two days per week.
Right to Work – Ireland:
The candidate must have a Valid EU work permit or be a holder of a Valid Stamp 4 Visa
Main Responsibilities:
Core Tasks:
- Defines systems and project scope/ objectives through research, fact finding, with a solid understanding of business workflows, systems, and requirements.
- Identifies, documents and implements (into plan) client requirements and needs.
- Translates business requirements into (possible IT) solution requirements.
- Prepare and execute testing required for change to ensure business needs are met and the stability of the production service is secured.
Technical Competencies:
- Knowledge of BA methods and techniques
- Experience of process & workflow mapping “As Is” and “To Be”
- Experience of developing User Case Scenario
- Knowledge of Scrum
- Business process, Financial and Organisational knowledge
- Test Plan Development & Execution
- Microsoft Azure
- T-SQL and /or PL-SQL Queries
Team
- Continuously works to increase knowledge and to be familiar with best practices.
- To take on other responsibilities for which the job holder is suitably capable to perform, training and development will be provided as required
Customer Service and Continuous Improvement
- Responsible for the monitoring, support and availability of applications
- Identify trends and the root causes of issues and drive improvement activity
- Contributes to the definition and improvement of processes
- Applies agreed processes rigorously
Education & Experience:
- Third Level Qualification in an IT or business related discipline or equivalent
- 3+ Years experience of Wholesale banking system
- 5+ years or more demonstrable experience of Business Analysis with a strong emphasis on workflow, finance and reporting
