Product & Client Transformation Office – Vice President Business Analyst
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
Transformation Office strives to create a consistent ability to standardize and optimize our organization at all times. By bringing together subject matter expertise across process, platform and line of business, we provide clear direction and governance to change, positioning CFS to continually evolve & scale to the changing market dynamics, to our business demands and to our client needs
As a core member of our Transformation Office, you will be working with some of the industry’s most accomplished professionals to deliver the most effective and efficient solutions for our clients and our business.
Your Role:
- Work with SMEs and Business Leads to understand and document current state processes to identify gaps, risks, and pain points.
- Map, model, measure, analyze, and optimize the business processes that deliver value to the business.
- Work with SMEs and Business Leads to elicit, understand, and document business requirements.
- Works with the development teams to convert documented business requirements into technical specifications.
- Identify opportunities that can be used (eg. automation, standardization, simplification, and integration) to solve business obstacles and to improve the existing business processes.
- Ensures future state technical designs leverage best solutions, tools and platforms available to ensure process sustainability and scalability.
- Ability to create user stories, wireframes, and data models to define and validate the system features and functions.
- Collaborate with developers, testers, and users to ensure the system meets the quality and performance standards.
- Establish & assess key performance indicators (KPIs) and metrics to measure the success and impact of transformation initiatives.
- Work with Technical BA and/or Development teams to assist with translation of business requirements into technical requirements and specifications.
- Expertise in BPMN (Business Process Modelling Language) to create flowcharts, swim-lane diagrams, and process simulation to visually illustrate the current and future state processes.
- Strong stakeholder management, analytical and illustrative skills, and communication are essential.
About You:
- 10+ years of industry experience.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal skills.
- Experienced in leading business transformation initiatives (preferred).
- Strong understanding of technology trends and their application in industry.
- Strategic mindset with the ability to translate business goals into actionable plans.
- Ability to be creative and innovative.
- Ability to influence and persuade.
- Professional Certificate, Bachelor, Master level degreeClient facing experience in financial service industry (preferred).
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection
