About the Role
Base Location: Dublin - we currently operate a hybrid working pattern and the successful candidate must be able to attend our Dublin (Leopardstown) office at least 2 days per week
Salary: €48,500 - €72,700 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 18-month Fixed Term Contract | Full Time | Flexible First options available
What is the Role?
We’re looking for a Business Analyst to identify and drive business requirements for our exciting “Keystone” programme. Keystone is a major transformation programme which involves the implementation of a new integrated billing and CRM system into the SSE Airtricity supply business. In this role you will:
- ensure the delivery of requirements meets both regulatory and industry standards
- work directly with the Keystone team, IT, Operations & Customer Experience, Sales, Commercial, Finance, Settlements, and Business Change to design, document and deliver changes and efficiencies highlighted by the Keystone programme
- design and maintain reports that will highlight key objectives of the programme and use said reports to provide regular updates back to the business on performance
- identify appropriate solutions and document the detailed design of a business process to accommodate them
- work closely with IT to define the IT requirements and ensure an efficient end to end solution is scoped
**Please note that we cannot provide sponsorship or fully remote working for this role**
What do I need?
To be considered for this role, we would like you to have:
- demonstrable Business Analyst experience in a similar role, supporting business critical changes in a medium / large organisation
- a clear understanding of the gas and electricity industry, metering standards, regulations and UX/CX
- working knowledge of creating business process documentation and process redesign, and experience building and maintaining reports at a product and programme level
- the ability to take ownership of problems and requests and work in a pressurised environment
- experience organising and running workshops and providing updates to multiple business areas
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision “to be a leading energy company in a net zero world”. We’re investing in £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we’re a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
What’s in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.
Next Steps
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on andrew.elder3@sse.com or 01738 340826.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.
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