Business Analyst
Brisbane (preferred) OR Melbourne
- Great pathway opportunity to becoming a Senior BA
- Collaborative and supportive team
- Technical knowledge of Splunk, ServiceNow and/or Grasana preferred
We’re never just satisfied with how things are – because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.
Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.
About the role:
Fantastic opportunity for an intermediate level technical BA who has at least 3 years’ business analysis experience to work for one of Australia’s leading Insurers.
You will work with our Core Data Platform so knowledge and understanding of databases would be beneficial. For this role, preference will be given to candidates who also have some technical knowledge of Splunk, ServiceNow and/or Grasana in order to understand the technical impacts as the business problem is being presented. Most importantly you will have a can-do attitude, be willing to learn and excel at building relationships.
You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 200 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing.
What you'll do
- Build strong relationships through engagement with customers, colleagues, and other key stakeholders
- Document current and future state processes and identify opportunities for improvement.
- Use information gathering techniques to proactively discover requirements and synthesize information accurately, completely, and coherently.
- Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
- Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
- Create detailed user stories to support delivery.
- Work close with squad / project members, including but not limited to Delivery lead, Scrum Master, Developers, Tech Leads, and Business stakeholders to identify, capture, plan and deliver the scope of work.
- Working in an Agile continuous delivery environment and be responsible for analysing and documenting requirements, facilitate workshops and design solution sessions
What you'll bring
- Minimum 3+ years’ experience of business analysis within a large complex organisation
- Some technical knowledge of databases, Splunk, ServiceNow or Grasana preferred
- Ability to understand the technical impacts as the business problem is being presented
- Previous experience working on process improvements
- Willingness to learn and be a team-player with the confidence and communication skills to engage with all levels of stakeholders
- Experience with standard Agile tools i.e. JIRA & Confluence
What we can offer you:
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
About Suncorp Group:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp Group has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
At Suncorp we are flexible in the way we approach our work, and we are open to supporting you to achieve your work goals even if that means your work week doesn’t look the same as others.
If this opportunity sounds like the challenge you have been looking for, please apply online today.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
Advertised: 30 Aug 2024 AUS Eastern Standard Time
Applications close: 08 Sep 2024 AUS Eastern Standard Time
