Dublin
We are seeking a Business Analyst to join the ALG Solutions department in A&L Goodbody who have an established and industry recognised track record of transforming how legal services are being delivered.
The successful candidate will be passionate about helping us continue this transformation, and who is comfortable in getting into the detail to deliver better legal services for our clients. This role provides an opportunity to work in the ALG Solutions Technology team, a cross-disciplinary group who are helping to transform how legal professionals deliver legal services.
The role is part law, part technology and will require skills in both these domains to help us design and build solutions which combine the best legal process with industry leading technology. It is a business facing role and covers the full lifecycle of solution delivery - from inception through to ongoing support.
The role will also involve working with ALG’s Business Services teams and external suppliers to ensure any new products or technologies which are selected are robust, scalable and align with the firm's business, technical and contractual standards.
By tightly interlacing an understanding of business analysis and technology solution design with the practice of law, this role will help create market leading legal service solutions that enhance our client experiences.
This role will also support the rollout and business use of AI and Generative AI solutions that can help create and optimise legal content and insights, across our practice groups and for our clients. It is a unique opportunity to operate at the forefront of law and technology, and to contribute to the digital transformation and ongoing modernisation of our legal service delivery capabilities. The successful candidate will report to the Director of Technology, ALG Solutions.
Role and responsibilities
Proactively build a detailed and in depth understanding of the legal, operational and business processes used in the delivery of legal services by the firm.
Become a subject matter expert in the products and solutions that are part of our ALG Solutions Technology portfolio and demonstrate their benefits and usage to our practice groups and clients.
Conduct requirements capture workshops, meetings and presentations to gather business justification drivers and requirements (both functional and non-functional) for each new project.
Undertake gap analysis of captured legal process requirements against any existing in-house solutions. Identify any enhancements necessary to align these with the project requirements.
Communicate clearly and concisely to all stakeholders, at all stages, to ensure they are aware of progress and remain aligned on scope and deliverables.
Undertake new product capability assessments, comparisons and evaluations (inc. trials).
Using best practice methods and processes to produce detailed requirements and functional specifications to capture any 'as-is' and 'to-be' changes to legal processes.
Liaise with all stakeholders to ensure requirements are understood and signed off prior to any solution development and to prioritise and sequence the optimum delivery of the project requirements.
Actively manage stakeholder expectations in terms of project scope and delivery timelines. Closely and continually manage project scope.
Coordinate and manage the contracts and relationships of third-party suppliers to ensure that services provided meet the required quality and performance standards in line with their agreed contractual arrangements.
Work closely with ALG’s PMO, IT, and Risk teams to ensure that all projects are designed, delivered and maintained in line with the firms current (or future) technical, DP and Information Security standards.
Ensure the delivery of business analysis collateral for multiple projects simultaneously.
Support all phases of the project’s user acceptance testing cycle to ensure requirements as detailed in the specification documentation have been delivered.
Work closely with project stakeholders, Business Services, and IT teams to ensure a smooth transition to the new solution. Where necessary devise detailed cut over plans to address potential operational impacts at cutover.
Develop and deliver training programs and materials to ensure effective and ongoing adoption and usage of legal technology solutions across various legal teams and users.
Stay current with emerging trends and developments in legal technology and exploring the potential integration of new tools and practices, especially generative AI, into our legal operations.
Help foster a culture of continuous improvement and innovation within the department and the firm.
Skills, experience and characteristics required
Essential:
Experience in both legal processes and technology use, with a proven ability to bridge the gap between the two.
A minimum of 3 years of experience in a legal / legal technology role with an in-depth understanding of legal processes and workflows.
A bachelor's degree in law, engineering, computer science, or a related analytical field, or equivalent experience
Excellent ability in producing high quality, clear, structured business requirements and project documentation.
Excellent communication (verbal and written) skills to present technical information to a non-technical audience.
Excellent interpersonal skills with proven ability to develop and maintain effective relationships at all levels.
Excellent analysis, collaboration, influencing and perseverance skills to ensure projects are successfully delivered.
A self-starter who is comfortable in, and committed to, working through ambiguity with an ability to take the initiative.
Excellent ability to steer projects through to completion by taking ownership and working through ambiguity.
Excellent end to end project lifecycle experience including testing solutions to ensure they meet requirements. Ability to balance immediate client needs with the maturing strategic aims of the firm/function.
Experience with vendor management and contract negotiation, and the ability to ensure compliance with all relevant legal and in-house requirements.
Excellent time management and prioritisation abilities. Able to handle multiple deliveries in a changing environment with minimal supervision.
High level of professionalism and accountability; handles sensitive/confidential information with appropriate care.
Advanced proficiency with the full Microsoft Office suite and diagramming applications such as Visio, Lucid etc.
Desirable:
Proficiency in legal technology tools and software, such as contract management systems, document automation platforms, case management software etc.
Experience with AI and generative AI in applying this technology in the legal domain.
The Firm
A&L Goodbody ( ALG ) is a leading Irish law firm with five international offices in Dublin, Belfast, London, New York and San Francisco. There are currently 116 partners and over 900 employees. The strong international and domestic business community in Ireland forms a valuable part of the ALG client base.
ALG is incredibly proud to be recognised as the leading Irish law firm in the Chambers and Partners Europe 2024 Guide with the highest number of Band 1 practice area rankings. ALG is also ranked as a 'top tier' law firm in The Legal 500 EMEA Guide 2024 and the IFLR1000 Guide 2023. The firm is consistently ranked number one in the Irish market and on a European level.
A sample of other recent notable awards include:
Law firm of the year – Republic of Ireland 2023 at The Lawyer European Awards
Irish Law Firm of the Year 2023 at the Chambers Europe Awards
One of the top 50 most innovative law firms in Europe 2023 by the Financial Times
Best client support 2023 by the Managing Partners Forum
Business Working Responsibly Mark 2023
Ireland's top 25 best places to work by LinkedIn's Top Companies list for 2022
Most Popular Graduate Recruiter in Law 2024 by GradIreland (for 13 consecutive years)
ALG has a reputation for leading the way in continuously developing its service to clients and internally to its business. This is delivered through the use of new processes, ways of working, innovative use of technology and marketing-leading business service teams.
