What you will be doing:
- Assist in the resolution of business-related issues including the documentation of business processes and information system improvements.
- Receive, investigate, and resolves system issues, including working with customers to determine root causes and provide progress updates.
- Work with developers and testers to ensure that system enhancements and bug fixes are resolved in a timely fashion.
- Identify, define, record and communicate user and functional requirements including the development of user stories and user interface wireframes for necessary system enhancements.
- Assist in the development of project documentation and provide administrative support to the team leader through management of SCRUM boards and participation in project standups.
- Assist in the coordination of consultation processes with internal and external stakeholders, ensuring strong relationships are developed and maintained.
What we are looking for: We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community. It is recognised that everyone is a leader regardless of classification level. Refer to the Individual Contributor stream of the Leadership competencies for Queensland framework to understand the expectations for this role.
Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
