Use your skills to make a meaningful difference to the lives of veterans and their families, in a team that has purpose and heart!

08th November, 2024

RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. After more than a century, our purpose – to provide care, commemoration and camaraderie – is as strong as ever.

With Australia’s most successful prize home lottery backing us, we’re able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways. As a member of our team, you’ll have access to advanced technology, skilled co-workers, interesting projects, and the opportunity to expand your career.

And most importantly, you’ll be making a real difference in veterans’ and their families’ lives.

Why work at RSL Queensland. Open, flexible, supportive, empowering - they’re some of things our team love most about RSL Queensland. Depending on your role, you’ll have the tools and flexibility to work in a hybrid way that balances your lifestyle and the requirements of the team.

What else makes us great:

Option to salary package up to $15,900 per year on living expenses, and claim further tax-saving benefits on top
Extensive training/development opportunities
Bring your whole authentic self to work each dayand be part of a supportive environment
You’re gifted 3 additional days of leave at Christmas!
Financial support and study leave to undertake higher educational courses related to work
Work in an environment that values all voices – have an influence, be the difference!
Benefits Hub that includes lifestyle discounts from hundreds of leading stores and services

Now, a bit about the role:
The Technical Business Analyst will be responsible for working with technical and business teams to understand RSLQ’s business requirements and translate them into technical specifications. They will then work with the development team to ensure that products are built to meet our business requirements. In addition, this role will analyse and interpret business problems to identify the root cause, present solutions, and facilitate the implementation of these solutions.

This is a 7-month fixed-term parental leave contract, based in our offices in Fortitude Valley. This role will report to the Head of ERP & Web Development and is part of the ERP & Web Development team that sits within the Digital & Business Solutions.

What’s required to succeed:

Tertiary qualifications in business administration, technology-related or data management field.
3+ years’ experience in technical business analysis in a related industry.
Proven ability to research, troubleshoot and resolve complex problems.
Knowledge of relevant technology and Business Intelligence concepts.
Problem-solving and critical thinking skills.
Ability to work efficiently and effectively in a team and across departments.
Accuracy and attention to detail.
Understanding of technical concepts and terminologies and can express these in a clear and concise manner to non-technical stakeholders.
Proven track record in communicating requirements both verbally and through user stories, with logical and clear acceptance criteria, that are easily understood by developers, testers, and stakeholders.

Preferred

Ability to keep up with IT advancements.
Exceptional communications skills toward facilitating the use of the new software systems.
Knowledge of relevant licensing and industry compliance regulations.
Experiences working in industry sectors such as Defence, Emergency Services or Not-for-Profit.

Embracing collaboration and innovation, we work as one to lead the change veterans need. We’re not afraid to go the extra mile or seek better ways of doing things. We look out for each other; we value all voices and respect perspectives that may differ from our own; and everything we do, we do with heart.

If this is an opportunity that excites you, please apply today. We’ll close applications when we find the right person, so take action today.

RSL Queensland

Jobs

Technical Business Analyst