- 12 month fixed term contract
- Parramatta, Sydney Location - 2 days in the office
- BA opportunity with focus on transformational change
How will I help?
In this role you will undertake business analysis and instructional design activities for project or process change requests (externally or internally driven) that impact Cash & Transactional Banking (CTBO) teams.
This role requires you to engage with internal CTBO business units and external project teams (BA’s PM & CM) to complete various analysis activities & delivery changes impacting CTBO.
To be successful in this role you will need to be an adaptable self-starter who is comfortable working across multiple projects simultaneously and juggling multiple priorities. You will be proactive in seeking out information, building relationships and problem solving in order to hit he ground running.
The CTBO team is passionate about creating a great workplace for our people. You can expect regular roadshows and engagement forums to hear about all the great achievements and shared learning. We love to celebrate individual and collective success!
Key Responsibilities
- Managed project as assigned to ensure smooth delivery with key operational and risk aspects defined
- Represent the business at stakeholder meetings
- Maintain discipline in meeting key project milestones
- Work with leadership to document the business & people strategy and track outcomes
- Liaise with Group Operations (GO) and Line of Business (LOB) representatives on business requirements as they relate transformation agenda including availability of Subject Matter Experts (SMEs)
- Project/program governance
- Risk and issue management
- Stakeholder management
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
Qualifications, Knowledge and Experience:
- Solid understanding of the retail banking and financial services market in Australia – challenges, trends, competitive & regulatory environment
- A strong track record of change experience with up to 3 years demonstrable experience in managing highly complex change initiatives with a proven ability to successfully transition people and the business from a 'program' mode to BAU.
- Sound experience implementing governance and reporting protocols
- Strong strategic thinking, prioritisation, relationship building and influencing skills
- Analytical and problem-solving skills
- Ability to manage performance independently and achieve high performance outcomes
- Demonstrable experience developing and implementing operations strategy and developing the case for critical initiative funding
- Tertiary or relevant professional qualifications would be preferableSignificant and demonstrable experience and knowledge in banking and finance industry & products as well as the regulatory, financial, and operational risk environment
What’s it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au
