You're someone who wants to create outcomes that have a real impact on the people of NSW.
You're future focused and know how important it is to create and deliver designs that shape user experiences. You'll help us leverage emerging technologies to transform the way whole communities interact.
In this role, you'll:
Join the Group Technology branch in Transport and collaborate with multiple government agencies on the Driver Licence Project and to uplift and transform legacy platforms. This project will determine which products and services can be integrated, allowing Transport to operate seamlessly offline while delivering various products and services within our technology environment. It will also analyse product compatibility and identify the architectural solutions necessary to establish a new operating environment.
You will conduct a detailed analysis of business needs, facilitate workshops, and document both functional and non-functional requirements as Epics, Features and User Stories with functional acceptance criteria.
You will analyse current business processes, develop process maps, and recommend innovative solutions. Liaising with stakeholders at all levels, you will act as a bridge between business users and technical teams.
Additionally, you will prepare comprehensive documentation, including business requirements documents, use cases and manage them to its completion and approved state., and generate reports and presentations to communicate findings and recommendations to stakeholders.
Please note that this role is a fixed-term full-time contract till 31/10/25 based in Parramatta with a hybrid work arrangement of 1-2 days in the office per week.
For more information on this position and business unit, view the role description and information pack.
About you
- Demonstrated experience as a Business Analyst on major complex CRM and regulatory policy driven projects.
- Proficiency in process mapping and analysis.
- Experience in transformation projects.
- Previous experience in the government sector is highly regarded.
- Experience with Microsoft Visio, Jira, Confluence, and Miro is essential.
- Expertise in business analysis tools and techniques and Agile delivery methodology
- Ability to quickly grasp complex operational and system concepts and translate them to meet diverse stakeholder needs and deliverables.
- Competency in analysing, isolating, and interpreting business needs to develop and document appropriate requirements (business, functional, and technical) and specifications.
- Comprehensive knowledge of the full system development life cycle, including deliverables within each phase and the Business Analyst’s role within these phases
- Advanced communication skills and a proven ability to conduct successful workshops with senior stakeholder and cross agencies.
- Self-starter, proactive mindset and must be able to handle requirements sets independently.
- Relevant professional qualifications
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm Friday, 17th January 2025.
For more information about this role, please contact Mary.Norouzifar@transport.nsw.gov.au.
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