Role Business Analyst
Required Technical Skill
Set
Effective stakeholder engagement
Business analysts are likely to deal with stakeholders at all levels of an
organisation right up to the CEO
Critical thinking
The ability to understand and analyze problems and find solutions
Problem solving
The ability to think creatively and work collaboratively with teams to solve
business challenges
Decision making
The ability to make decisions around things such as requirement prioritisation,
scope, assessing viability of solutions etc
Good listener & communicator
Requirement gathering is a key part of the role so the ability to ask the right
questions and correctly understand the information received is essential
Documentation and writing skills
Business analysts will find themselves creating documents such as use cases and
business requirement documents
Confident presenter
The ability to present findings and recommendations to senior leaders and to
manage stakeholder meetings
Desired Competencies (Technical/Behavioral Competency)
Must-Have
Works closely with the Business team to understand business process
Excellent business writing and communication skills, including the ability to
develop and deliver clear documents and concise presentations.
Ability to set and meet self-imposed deadlines and conclude assignments with
minimal external prompting. Must be able to work effectively in a highly dynamic
team environment and assist all groups as needed
Proficiency in standard office software applications including MS Word,
Good-to-Have
Functional Understanding of the Power Transmission and Distribution
Customer interactions and working in multi-vendor environment.
Excellent written and oral communication skills. Ability to write procedures,
guidelines and O&M documentation
SN Responsibility of / Expectations from the Role
1 Gathering, validating and documenting business requirements.
2 Analysing commercial data such as budgets, sales results and forecasts
3 Modelling business processes and identifying opportunities for process improvements.
4 Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
5 Creating functional specifications for solutions.
6 Estimating costs and identifying business savings.
7 Simplifying information and deciphering technical jargon so it is easily understood by the whole team.
8 Implementing and testing of solutions.
9 Supporting business transition and helping to establish change.
