Business Analyst

Product and Technology • Full-time • Auckland City, AUK, NZ • 3m ago

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Job no: 522831
Brand: Product and Technology
Work type: Full time, Hybrid
Location: Auckland, Central
Categories: Information & Technology

Hello, Hej, 你好, Salut!

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

We are looking for a Business Analyst who is experienced in analysing and identifying business needs and improvements, to assist with driving efficiencies across internal processes and improving technology platforms and products

A Day in the life:

Gather and document business requirements and translate them into functional specifications
Develop use cases and process flows to support the development of software solutions
Conduct stakeholder interviews to understand business needs and pain points
Collaborate with stakeholders to ensure that project objectives are aligned with business goals
Facilitate communication between business and technical teams
Create business cases and cost-benefit analyses to support business opportunities
Participate in user acceptance testing and ensure that solutions meet business requirements
Develop and maintain system documentation and training materials

You'll be perfect for the role if you have:

Professional experience in a business analyst role - ideally a minimum of 5 years (negotiable)
Experience within travel or other internet-scale environments.
Strong understanding of the travel or retail industry.
Background knowledge in discipline areas such as, requirements gathering process, design and architecture etc.
Analytical skills and problem-solving skills.
Knowledge in business process re-engineering and improvement

What you'll enjoy...

Tick destinations off your bucket list with our discounts on travel and accommodation
Employee Share Scheme through Equate Plus
Access to in-house financial and health services
Receive ongoing training and professional development
Hybrid working model
Preference for internal progression through Brightness of Future
Global career opportunities in a network of brands and businesses at your fingertips
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
Various social events to promote networking, the celebration of wins, and sometimes just for fun!

We value you...

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Who we are...

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism

Applications close: 18 Sep 2024 New Zealand Standard Time

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