Warehouse Management system Business Analyst
Contract role 6+ Months – Inside Ir35
Job Location : London
Hybrid 3-4 days onsite /Week
Role Purpose
The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
J͏ob Description
Min 4-5 end-to-end implementations of BY WMS or extensive warehouse management support
Strong in managing customer expectations, stakeholder management, regular reviews, and customer management
Focus on delivery-led growth leading to increased revenue generation
Contribute to RFP responses, customer presentations and project estimations
Strong knowledge of SCM Planning concepts, practices, and procedures
Expert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.
Functional & Technical hands-on experience in BY WMS.
Build custom functionalities in BY WMS
Hands-on experience in BY integration, batch processes, Solution Architecture
Hands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL process
Familiarity with agile principles and project management
Ability to produce quality deliverables with minimal supervision and direction
Hands-on experience in handling business requirements in JIRA and similar tools
Ability to conduct Business End user Training and grooming internal talent pool
Ability to demonstrate a high level of responsiveness and a sense of urgency
Process oriented with ability to problem solve and think outside of the box
Experience to independently manage presentations to Customers and Stakeholders
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2. Engage with delivery team to ensure right solution is proposed to the customer
a. Periodic cadence with delivery team to:
• Provide them with customer feedback/ inputs on the proposed solution
• Review the test cases to check 100% coverage of customer requirements
• Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
• Deploy and facilitate new change requests to cater to customer needs and requirements
• Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
• Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate
• Use data modelling practices to analyze the findings and design, develop improvements and changes
• Ensure 100% utilization by studying systems capabilities and understanding business specifications
• Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
b. Support Project Manager/ Delivery Team in delivering the solution to the customer
• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
• Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
• Ensure Customer Satisfaction through quality deliverable on time
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3. Build domain expertise and contribute to knowledge repository
• Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical
• Write whitepapers/ research papers, point of views and share with the consulting community at large
• Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
• Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
