We are looking for a Business Analyst to join our fast-growing FinTech!

We're looking for an enthusiastic and driven Technical Business Analyst to join our dynamic and growing team. At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives.

At Navro, we're not just offering a job - we're offering an adventure alongside a great team.

Who we are

We are building the world’s first regulated payments curation platform. By consolidating best-in-class payments infrastructure under our ecosystem, we enable global businesses to scale their payments operations smoothly around the world.

We are building a workplace that encourages growth, development, and fun. Working in a startup can be both rewarding and challenging, we’ll be with you throughout the highs and lows as one team. We need people who have passion, resilience, and willingness to find solutions, not just problems, and work well within our global team of almost 30 nationalities.

The Role

As our Business Analyst, you will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team.

Key Responsibilities:

Work with product owners, developers, and system architects to appropriately capture feature requests, use cases, functional and non–functional requirements, and proof of concept requests, and to organise them into properly prioritised user stories and epic backlogs

Helping to identify opportunities for product improvements based on data analysis
Work with product owners and business stakeholders to create and organise product and epic backlogs
Understand and interpret external technical documentation to produce process flow diagrams and implementation detail
Develop product document deliverables such as user stories with comprehensive acceptance criteria, epics, features, accreditation documentation, release notes, etc.
Produce data and workflow diagrams to support product feature developments
Capture any business rules that are required within the feature requirements
Ensure that there is a smooth execution of sprints
Define and map any dependencies when producing feature requirements
Assisting the Navro development team by clarifying requirements and helping them to understand the business side of the requested requirements
Support scrum values by adhering to scrum principles and practices along with the scrum team's specific approaches, and participating in Agile ceremonies including daily scrum, planning, refinement, and retrospective sessions
Solve product-related problems, make decisions, and complete trade-off analysis to stay on track toward business deliverable commitments
Work with internal and external customers to analyse the needs and align product roadmap, features, epics, and user stories to strategic goals
Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.
Collaborate with UX/UI designers to improve the user experience of the product
Take part in product feature sanity check processes, and facilitate stakeholder user acceptance testing

To be successful in this role, you:

Have experience serving as a business analyst, product owner, technical product owner, or product manager within payments
Have the capability to create, update, and distribute product user guide and feature release documentation
Provide project management and business analysis support using agile methodology knowledge and best practices
Proficient in SWIFT messaging and familiar with core banking partner integrations
Have Strong knowledge of XML and JSON APIs
Have Understanding of billing systems and FX flows
Have experience with Jira, Confluence, Airtable, and Lucidchart or similar Diagramming / collaboration / prototyping tools
Have a sound understanding of the technical aspects of a payments product
Must be able to produce analysis, and define product enhancements
Must be able to demonstrate an elevated level of attention to detail and decision-making capabilities
Possess a fundamental understanding of end-to-end customer experience integration and dependencies
Act as an ambassador for the customer and function as the primary contact for queries related to features and epics
Experience writing software requirements, epics, features, user stories and use cases
Must be capable of successfully collaborating with individuals from different disciplines and experience levels
Have strong analytical and problem-solving skills, with a good understanding of software development processes
Be able to clearly communicate technical requirements on product features with software developers
Must be able to collaborate with cross-functional teams across product, engineering, design, pre-sales, and business operations

You may not possess every single required skill listed, and that's perfectly fine. If you have most of them, along with grit, passion, a desire to learn quickly, and the willingness to get stuck in, we encourage you to apply.

As part of this role, you will receive the following:

You will enjoy 26 days of annual leave (excluding Bank holidays)
Volunteering and Compassionate leaves
Private Healthcare
Pension Scheme
Company Options Scheme
Team socials and annual company offsite
Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
Career frameworks
Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely
Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Navro on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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