About:
Step forward into the future of technology with ZILO™.
We’re here to redefine what’s possible in technology. While we’re trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business at scale. We’ve created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply can’t match.
At ZILO™, our DNA is built on Character, Creativity, and Craftsmanship. We face every challenge with integrity, explore new ideas with a curious mind, and set a high standard in every detail.
We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you’re ready to shape the future, let’s talk.
Role Overview:
The Technical Business Analyst will play a pivotal role in bridging the gap between business needs and technical solutions. This individual will work closely with stakeholders from various departments to gather requirements, analyse business processes, and translate them into technical specifications. The ideal candidate will have a strong understanding of both business operations and technical systems, with specific experience in financial services or transfer agency, enabling them to deliver solutions that drive efficiency and innovation.
Key Responsibilities:
1. Requirement Gathering and Analysis:
• Collaborate with stakeholders to gather and document business requirements.
• Conduct detailed analysis of business processes to identify areas for improvement.
• Translate business requirements into technical specifications and functional requirements.
2. Technical Solution Design:
• Work with development teams to design technical solutions that meet business needs.
• Ensure that solutions are scalable, maintainable, and align with the company's technical architecture.
• Create detailed documentation, including use cases, process flows, and data models.
3. Project Management:
• Assist in the planning and execution of projects, ensuring they are delivered on time and within scope.
• Coordinate with cross-functional teams to manage project dependencies and risks.
• Track project progress and provide regular updates to stakeholders.
4. Testing and Validation:
• Develop test plans and test cases to validate that solutions meet business requirements.
• Conduct user acceptance testing (UAT) and gather feedback from end-users.
• Work with development teams to resolve any issues identified during testing.
5. Stakeholder Communication:
• Serve as the primary point of contact between business stakeholders and technical teams.
• Facilitate communication and ensure that all parties have a clear understanding of project goals and requirements.
• Conduct regular meetings and presentations to keep stakeholders informed of project status.
6. Continuous Improvement:
• Identify opportunities for process improvement and automation.
• Stay up-to-date with industry trends and emerging technologies that could benefit the organization.
• Provide recommendations for enhancing existing systems and processes.
Qualifications:
Education:
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
- Relevant certifications (e.g., CBAP, PMP) are a plus.
Experience:
- 3-5 years of experience as a Business Analyst, preferably in a technical environment.
- Proven experience in gathering and documenting business requirements and translating them into technical specifications.
- Experience with project management methodologies (e.g., Agile, Scrum).
- Mandatory experience in financial services or transfer agency.
Technical Skills:
- Proficiency in business analysis tools and software (e.g., JIRA, Confluence, MS Visio).
- Strong understanding of software development lifecycle (SDLC) and methodologies.
- Familiarity with database concepts and SQL.
Soft Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
- Enhanced leave - 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working-work from home and/or in our London Office
- Employee Assistance Program
- Company Pension
- Access to training and development
- Buy and Sell holiday scheme
- The opportunity for “work from anywhere/global mobility”
