Our client, one of Asia-Pacific’s leading organizations is looking for:
Business Analyst
Responsibilities:
- Strong business analyst experience and able to create detailed business analysis, outlining problems, opportunities and solutions for a business.
- Analyse the business needs, scope the problem and develop business case to address the problem.
- Understand technical limitations, propose or develop and implement solutions to address the technical limitations.
- Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams on the solutions and design to seek clarification and acceptance to deliver project on time and within budget.
- Identify stakeholders, techniques and processes to manage, track and trace requirements.
- Refine and clarify business need, define solution scope and develop business case.
- Conduct requirements workshop to gather user requirements and Analyses business processes to provide clear analysis and documentation of the problems and proposed solution.
- Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
- Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
- Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
- Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
- Plan and perform user acceptance testing.
- Assess business needs for service requests and the impact of enhancements to the System.
- Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
- Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects.
- Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
- Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks.
- Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
- Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.
Requirements:
- Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
- Project Management Certification or equivalent.
- Hands-on experience in at least 3 full project development life cycles or project maintenance is preferred for the experienced ones.
- Ability to work both independently and as part of a team with professionals at all levels.
- Strong analytical, conceptualisation and problem-solving skills and able to prioritise and manage multiple tasks.
- Good design, coding, testing and debugging skills.
- Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc.
- Relevant experience in facilitating user requirement workshops.
- Relevant experience in web-based development and mobile IT projects.
- Results and customer oriented.
- Experience in Commercial Cloud AWS with focus on the following key areas : ECS Fargate, AWS Lambda, AWS RDS, AWS QuickSight, AWS EC2, AWS Cloudwatch, AWS S3
- Experience in DevOps/AGILE environment
- Agile Certification like Certified Scrum Master is preferred.
- Working experience in government environment will be advantageous.
- Familiarity with governance, adoption of digital services in enterprise IT environments.
- Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a government environment is preferred.
- Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
- Team player with strong organization and people handling skills.
-
Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job/position title applied “Business Analyst”)
Only shortlisted candidates will be notified.
-
EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615
