Description

The Company

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

The Team

Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Business Analyst who will be a key driver to make this happen.

The Work

Our team will assist HHS and GSA’s Centers of Excellence (CoE) in building a modern IT enterprise architecture with effective data governance and DevSecOps. We will assess the current network, infrastructure, applications, and data, identify strengths, weaknesses, and improvement opportunities, and envision an optimal future IT environment while understanding customer needs.

Key Responsibilities and Job Duties

Support all aspects of the software development cycle including requirements, design, testing, and delivery of efficient tracking and reporting tools

Communicate regularly and effectively with team members as to the status of various tasks, including leading status stand-ups

Work with stakeholders to define the requirements and assist in identifying the best design approach

Develop an understanding of the client processes and procedures and help identify improvements relative to technology

Understand the capabilities and application of client’s systems and support a team of senior technologists to deliver solutions for clients

Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance, and/or delegate tasks to the appropriate contact as necessary

Required Qualifications

Bachelor's degree (Candidates can substitute one year of experience for one year of a degree)

2+ years of experience in Information Technology

2+ years of experience developing standard documentation, including requirement and design specifications, use cases, test plans, and other supporting system documentation

2+ years of experience with issue tracking and project management tools such as JIRA, SharePoint

Experience on a software development team building modern software products.

Experience in MS Office products, such as Excel, Visio, Teams, and PowerPoint

Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders

Candidate must be able to obtain and maintain a Public Trust

Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.

Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years

Preferred Qualifications

Demonstrated consulting experience

Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met and a high-quality product produced

Strong customer service focus, project planning, attention to detail and organizational skills

Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines

Experience with content management systems, including user roles, configuration, and content editing

Flexible and willing to accept a change in priorities as necessary.

Strong verbal and written communication skills

Job Location:

Remote with possible quarterly travel to D.C.

This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections.

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Working at ICF (standard language used on all ICF reqs – no need to touch this section)

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is: $ 000000 - $ 0000000.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$63,511.00 - $107,968.00 Nationwide Remote Office (US99)

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