Business Analyst

Salary: £43,000 - £53,000 per annum

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid (Office: West Bromwich)

The West Brom Building Society are looking to recruit a Business Analyst to join our Business Analysis team. The Individual will be operating within the core BA Services under general guidance and direction from the Senior Business Analyst:

Core Services:

Requirements Definition - Elicit, analyse, validate and document requirements for business and IT change initiatives.
Solution Verification - Evaluate the proposed solution to assess the degree of fit in which it satisfies the business needs.
Business Change Deployment - Support the deployment of business and IT changes to ensure a smooth transition.
Business Process Engineering Review As-Is business processes and develop new methods to improve productivity, efficiency, and operational costs.

Key responsibilities are:

Understand and model business processes, workflows and systems using best practice techniques.
Work collaboratively with a variety of technical and non-technical stakeholders to fully capture and analyse functional and non-functional requirements and be able to re-present them back in a clear and concise manner to achieve acceptance and sign off.
Challenge the rationale and priority of requirements to ensure they meet the actual needs of the business, both tactically and strategically.
Define change requests for internal and external software developers.
On larger projects, support the project initiation, business case and tender processes.
Analyse the impact of software solutions and changes to software on the business operation.
Support test teams where required to develop an understanding of business requirements and wider business context that they support. Support the coaching of Junior Business Analysts as part of the project

The skills and experience required are:

Excellent written and oral communication skills are required. Combined with an ability to challenge and influence stakeholders at all levels of the organisation. In particular, the jobholder will be required to interact with:
- Management and staff throughout the Society,
- Technical and non-technical staff.
- Third party suppliers and delivery partners providing IT services to West Brom Building Society.
Examples of communications are managing system documentation reviews, discussing system changes with suppliers, maintaining regular contact with business areas on system issues and changes.
Previous experience as a Business Analyst is required with a proven practical experience gained within a business analysis environment, including experience of working with a range of business analysis tools and techniques.
Ability to understand complex business processes across a wide range of business areas.
The jobholder must have the ability to understand at a detailed level how computer systems support the business operations, and how data supports these processes and operations.
Undertake key project activities including business requirements definition, feasibility studies, functional specifications, and Invitations to Tender processing.
The jobholder must have experience of working with and co-ordinating 3rd party suppliers.
A high degree of personal motivation and initiative is required.
The job holder will be required to work as part of a team planning and managing activities within small and large projects, within which there will be a large number of timing dependencies. This could include overseeing the work of others.
The jobholder will be expected to work on multiple projects, and report formally into the project reporting process.
The job holder will be defining requirements for business processes and systems which shape the way our business operations will run in a number of key areas and must be capable of:
- Accurately documenting business requirements.
- Preparing and conducting meetings, facilitating workshops, and presenting to both managers and business users.
- Leading user workshops.
- Ensuring market awareness of new processes and technologies.
- Ensure awareness of new legislative changes.
- Understand the budget impact when processing change requests.

What’s in it for you?

We wholeheartedly believe that our people are our greatest asset, that’s why in addition to your salary you will be rewarded with a wide range of other benefits:

Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
Social club membership dozens of discounts available for a wide variety of family days out and events
Performance related pay scheme
Corporate health plan with the option to include family members
Discounted travel cards
West Brom staff car scheme
Life assurance provided by the Society at 4 times your salary

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

The West Brom are a Disability Leader employer and encourage disabled applicants and applicants from diverse backgrounds to apply. We will consider requests to make adjustments to our recruitment process and offer a guaranteed interview to disabled applicants meeting the essential criteria. Should you require assistance please do not hesitate to email careers@westbrom.co.uk.

Check out our careers page to find out more about our culture, values and benefits. https://www.westbrom.co.uk/careers.If you share our values and our enthusiasm, then you will find a home at the West Brom.

Do it today and click apply!

*Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*

Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.

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