Who You Are
- Has structured approach, attention to detail, tenacious discovery skills.
- Comfortable with complexity and ambiguity, with good problem-solving skills
- Experience in simplifying and improving processes, building relationships and aware of dependencies
- Experience in business requirements elicitation, documentation, and management. Adept in documenting work instructions and procedures
- Experience of modelling processes in process management tool, such as Signavio, ARIS, Visio
- Excellent stakeholder management and collaboration skills
Having a qualification that demonstrates strong abilities in structured and rigorous working methods, pragmatic problem-solving, and effective influencing and communication skills is essential. These skills ensure that tasks are approached systematically, problems are resolved efficiently, and stakeholders are engaged and informed throughout the process.
A solid understanding of infrastructure or telecom delivery is recommended, as this knowledge can significantly enhance the effectiveness of business analysis and process modelling activities. This expertise ensures that solutions are tailored to the specific needs and challenges of these sectors.
Several years of experience in business analysis or business process modelling is crucial. This experience provides a deep understanding of how to map, analyse, and improve business processes, contributing to more effective and sustainable outcomes.
A Project Management qualification is desirable, as it equips individuals with the skills needed to plan, execute, and oversee projects successfully. This qualification ensures that projects are delivered on time, within scope, and within budget.
Ideally, individuals should also have a qualification or experience in business/process review methodologies such as Business Process Management (BPM), Six Sigma, or Lean. These methodologies provide structured approaches to improving business processes, reducing waste, and enhancing overall efficiency and quality.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
