The Business Analyst Specialist is responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information·
Consult with business clients to understand and assess system functional specifications to meet organizational goals
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Appropriately assess risk, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
8 years of relevant experience.
Extensive experience working in Waterfall and Agile Scrum projects.
Scrum Certification preferred.
Subject Matter expertise with JIRA and Confluence a big plus
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
Committed to a customer-first approach.
Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others’ benefit
- Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Business Analysis / Client Services
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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