Business Analyst - ADO

Stafford Gray • Contract • Remote • 2w ago

Key Responsibilities

Work Intake & Prioritization:
- Design and manage structured work intake processes in Azure DevOps, ensuring requests are captured, reviewed, and prioritized efficiently.
- Collaborate with stakeholders to define clear acceptance criteria and ensure alignment with business goals.
- Work with Product Owners and technical leads to triage new work items and facilitate backlog grooming.
Workflow Design & Optimization:
- Develop and maintain custom workflows in ADO, including boards, pipelines, and automation rules.
- Identify bottlenecks and inefficiencies in existing work intake and delivery processes, proposing solutions for continuous improvement.
- Ensure proper traceability and visibility of work items across teams.
Stakeholder Collaboration & Communication:
- Act as a liaison between business and technical teams, translating requirements into actionable work items.
- Facilitate meetings, stand-ups, and retrospectives related to work intake and process refinement.
- Develop and maintain dashboards and reports in ADO to track work progress and key performance indicators (KPIs).
Process Improvement & Governance:
- Implement best practices for Agile delivery and DevOps work tracking.
- Ensure compliance with governance frameworks, including role-based access control and workflow policies.
- Support training and adoption of ADO workflows across the organization.

Required Qualifications

3+ years of experience as a Business Analyst in an Agile/DevOps environment.
Strong expertise in Azure DevOps (Boards, Work Items, Pipelines, Queries, Dashboards, etc.).
Experience in work intake processes, backlog management, and workflow automation.
Knowledge of Agile frameworks (Scrum, Kanban, SAFe) and best practices for work management.
Excellent analytical, problem-solving, and stakeholder communication skills.
Ability to translate business needs into functional requirements and collaborate with technical teams.

Preferred Qualifications

Experience in government IT projects or large enterprise environments.
Certification in Certified Business Analysis Professional (CBAP), Agile (CSPO, SAFe), or ITIL.
Familiarity with Power BI or other reporting tools for ADO analytics and reporting.

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