Job Title: Junior Analyst – Business Communications Specialist
Company: Nexera, part of Valsoft Corporation
Location: United States (Remote)
Type: Full-Time
Reporting to: Director of Operations
Nexera, powered by BEI Data, the leading Office Equipment Analytics software is seeking a Junior Analyst with an emphasis in Business Communications.
About Nexera:
At Nexera, we are a team of print industry professional passionate about helping print technology dealers be more profitable through a suite of software that helps them manage their operations.
The Role:
This position will involve supporting the product team with technical tasks, client onboarding, training materials, software support, content creation, industry research, and internal reporting.
Key Responsibilities:
- Organize and execute various technical tasks for the product team; including developing and updating technical user manuals and training videos
- Assist with backend support of the software solution, including model mapping and usage tracking.
- Support Analysts team with client onboarding and support of client inquiries and training needs.
- Support Regional Director with execution of webinars and development of client recognition programs.
- Capture and help track leads and contract expirations within the company CRM.
- Assist with generating content for company blogs, social media and customer communications.
- Create and manage a system of standard work, job aids, and training presentations and videos.
- Become a student to the industry by engaging in dealer channel education and understanding trends, relationships and competitors.
- Help track and analyze client utilization for Analysts team.
- Prepare and manage internal reporting as needed.
About You:
- Bachelor’s degree preferred, with coursework in technical writing.
- Background in the Office Equipment (Copier / Print) Dealer Channel.
- Demonstrated time management and critical thinking skills, can multitask.
- Experience with excel, graphic creation tools and video editing software is a plus.
- Can commit to occasional travel for industry events or company meetings.
- Legally authorized to work in the United States.
For more information about Nexera, please visit our website at www.nexera.net.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
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