IT Support Apprentice - Ashton
This is an incredible opportunity to join a leading employer with a great reputation and track record in supporting apprentices. MD Group are looking for an IT Business Analyst Apprentice to join their growing IT team. Working with this small, friendly team with years of experience, you’ll learn all about IT support, including repairs and hardware.
Responsibilities
This exciting role will teach you how to provide 1st line support to employees, as well as escalating to 2nd and 3rd line. Working in this varied role, you’ll learn a vast range of knowledge to build on your passion for IT.
You will learn:
- Setting up new users and removing old ones
- Providing assistance for the in-house app including building and support
- Hardware repairs
- Software installs and upgrades
- General tech support
Training
During your apprenticeship, you will be studying towards your L3 Information Communication Technician Award, delivered by Professional Apprenticeships, who were voted the region’s best training provider & have achieved the highest Ofsted rating.
During this advanced apprenticeship, you will learn a vast range of knowledge, skills & behaviours, covering topics such as IT security, data, remote infrastructure, maintenance processes & the elements & architecture of computer systems & so much more.
Progression
MD Group place their people at the heart of everything they do and recognise the importance of professional development. With a great record in supporting and progressing apprentices, there will be opportunities for career progression beyond your apprenticeship for the right candidate. This is an incredible opportunity to start a rewarding career with a great employer.
Employer
MD Group are a leading building maintenance specialist. They work with Local Authorities and Housing Association landlords to build, maintain and renew the homes, and buildings in their care. They take pride in the welcoming atmosphere they create for employees, and you can look forward to things like team socials, dress down Fridays, gaming nights and team breakfasts. They recognise the importance of wellness and look forward to welcoming you into this fantastic team of people!
Job Type: Full-time
Pay: £15,704.00 per year
Schedule:
Ability to commute/relocate:
- Bristol BS3 2AW: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: MD IT APPRENTICE
