About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

We are looking for an expert of Analytics & Insights to help us manage and grow our global business at Trip.com. You will be responsible for maximizing Trip.com’s global business, as well as establish Trip.com as a thought-leader in the field.

In this Role, you’ll get to

Conduct integrated analysis of market competition/business performance and generate actionable insights from data-driven perspective.

Conduct comprehensive analysis to identify key trends of travel products; Test and monitor campaign performance and generate insights to discover new opportunities.

Support the exploration and assessments of business optimizations in terms of strategies and executions.

Drive product portfolio localization and optimization through delivering the solid analysis on field force effectiveness and issues identification.

Develop metrics and trackers to provide timely performance diagnostics to assessment.

Support alternative business model advancement and the multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.

What you'll Need to Succeed

Hold a bachelor degree or higher in a quantitative discipline such as statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science or Business.

Experience writing SQL queries.

Strong knowledge in data visualization and analysis tool such as Tableau, Excel, Bigquery

3+ Years of relevant work experience involving data or business analysis.

A growth mindset: data-driven, iterative optimization of acquisition, upsell and retention strategies.

Excellent English communication skills and work collaboratively across organizations.

Results-driven, ambitious and able to work independently and adapt quickly to changing situations.

Have the experience of finding data insight and provide business recommendations in presentation style not just through dashboard.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!

Trip.com Group

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