Are you passionate about digital innovation and eager to make a significant impact in a dynamic business environment?

We're growing our team and would love to find a Digital Business Analyst, who has fantastic MarTech experience, to be the single IT contact for digital enablement and support across the toob business.

We are an award-winning* full-fibre broadband provider actively transforming the South of England’s internet experience. Founded by a team of experienced directors from some of the world’s biggest telecommunications brands, we offer simple, affordable access to our full-fibre network so every household and business can benefit and thrive in the digital age.

You will provide a single IT contact for digital enablement and support the wider toob business with digital initiatives and ventures through the application of MarTech. Working as part of the IT, the role will involve driving joint initiatives with toob’s digital marketing team, analysing requirements/proposals, and assessing the impact of digital enhancements on IT across infrastructure, systems, security, capacity, and development.

The role responsibilities:

Act as the primary contact for digital capability within the IT team
Support the wider toob business in understanding, analysing, and enabling digital channels, including Web, Marketing, Social Media, SEO, and more
Assess business requirements and work with the IT team to design robust solutions that meet business needs
Ensure that we embrace and utilise technology and best practices in digital initiatives
Collaborate with IT teams to ensure compatibility, security, scalability, and usability of digital solutions
Manage relationships with third-party suppliers providing digital tools, platforms, and services to toob
Ensure compliance with toob processes, including Change and Release Management
Act as the gatekeeper for digital deployment activities, ensuring documentation, test results, and contractual and service management support are in place
Generate business benefits and track the performance of digital initiatives
Develop and maintain a digital KPI dashboard.

What you’ll bring to the role:

5 years+ of working knowledge of MarTech specific digital technology, support infrastructure, and processes
Demonstrated experience using industry recognised MarTech tools such as WordPress (including plugins), Hubspot, Google Tag Manager, Meta Events Manager Integration
Experience working in an ITIL environment coupled with a great understanding of ITIL and project management principles
Knowledge of ISO27001 and security principles, standards, and security practices

IT-related degree or equivalent professional certification
You'll live within an easily commutable distance to our Lakeside North Harbour, Portsmouth HQ
Have the right to work in the UK without restrictions.

toob Benefits:

Positive, collaborative, and supportive work environment
25 days annual leave
Annual bonus
Group pension
Group critical illness and life assurance
Private medical scheme
Development opportunities
A positive, collaborative and supportive work environment.

Ready to Make a Difference?

Join our dynamic team at toob and be a part of the digital revolution in the South of England!

*Best Urban Fibre Provider 2023 (UK Fibre Awards 2023) and SME of the Year Award 2023 (Central South Business Awards) Best Value for Money Award 2024 ( Broadband Genie)

Job Type: Full-time

Pay: £50,000.00-£60,000.00 per year

Additional pay:

Bonus scheme

Benefits:

Company events
Company pension
Free parking
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Referral programme

Schedule:

Day shift
Monday to Friday

Work Location: Hybrid remote in Portsmouth

toob Ltd

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Digital Business Analyst