Job Introduction

Job title: Senior Business Analyst

A bit about us:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!

The Role:

Liverpool City Council is on a significant transformation journey and we're looking for a Senior Business Analyst to help improve our ways of working.

The transformation portfolio touches on all areas of the Council and you’ll be managing a number of Business Analysts who work across the entire portfolio. The portfolio will improve our customer service, influence how we manage our roads, improve how our residents receive care, and much more.

Our Business Analysts make a big difference to people who live and work in Liverpool and you will have the chance to deliver real, tangible improvements throughout the organisation. We are working at the heart of this transformation and it is an exciting time to join our team.

Our roles operate on a hybrid approach to allow flexibility between home working and office working at the Cunard Building.

Why Join Our Team:

Our Business Analysts make a real difference, delivering tangible improvements that affect the people who live and work in Liverpool. The work is high-profile, involving complex stakeholders and challenges, but it offers the opportunity to be part of a team driving real transformation across the city.

This is an exciting time to join us, as you'll help implement changes that shape Liverpool’s future. You’ll collaborate closely with directorates to scope, plan, and execute transformation projects, ensuring risks and issues are managed effectively, and that projects are delivered on time, within budget, and to the highest standards.

Key Responsibilities:

Act as the lead for Transformation Business Analysis across the City Council’s portfolio, setting strategic direction and ensuring alignment with organisational goals
Develop and embed business analysis methodologies (e.g., Lean, Six Sigma) to drive meaningful improvements across programs and projects
Coordinate the deployment and prioritisation of business analysis resources, maintaining strong relationships with customers and senior management
Provide effective line management to a team of business analysts and assistant business analysts, ensuring effective workload management, coaching, and support to achieve high-quality results and professional growth
Embed continuous improvement practices across the organisation, ensuring long-term success in project outcomes and customer satisfaction

What We're Looking For:

We are looking for someone who is passionate about delivering change and making an impact. If you have a business analyst qualification or relevant experience, and you thrive in environments where flexibility and adaptability are key, we want to hear from you.

You’ll need to:

Strong leadership in business analysis, with a successful track record in managing resources and setting strategic priorities in a transformation environment
Demonstrated expertise in implementing and customising business analysis methodologies like Lean or Six Sigma to address complex challenges
Proven ability to effectively communicate findings and insights to senior stakeholders, facilitating informed decision-making and buy-in
Excellent process improvement skills, with a proactive approach to identifying cost-saving opportunities and enhancing project outcomes
Strong supervisory and coaching skills to support and develop a high-performing business analysis team

What You’ll Gain:

Joining our transformation team means being at the heart of change in Liverpool. You’ll have the opportunity to lead significant projects and make a lasting impact, while developing your career in a supportive and innovative environment.

Our offer to you:

35 hour working week with hybrid working model
At least 31 days holiday, plus bank holidays rising to 35 after 5 years service (pro-rata if part time) - option to purchase further days
Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.
Part of the Local Government Pension scheme – option to join the AVC scheme

Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee assistance programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash

Next steps:

Closing Date is: Sunday 1st December 2024

If you would like to talk to a member of the team about the role or have an informal discussion, please contact – Angela Cottrell at Angela.Cottrell2@liverpool.gov.uk.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk

Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

Watch our recruitment video and see what life is like working at Liverpool City Council.