AXA – Global Healthcare are looking for a Business Analyst to join the Transformation team and undertake Business Analysis across the full lifecycle of change, from initiation to project closedown. You’ll use situational analysis, impact assessments and requirements definition to inform decisions about scope, approach, business case and dependencies.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 40% of your week away from home, at our Tunbridge Wells Office.

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

Monitoring that all change requirements are defined end-to-end and that the impact on systems, people, processes and data are understood
Ensuring end-to-end requirements gathering is compliant with company standards and business and technical target architectures
Working within the Business Architecture and Analysis team and adhering to the AXA – Global Healthcare business analysis framework
Creating epics and user stories within Agile teams and/or producing waterfall artefacts, as required
Influencing and supporting business users to define requirements rather than solutions
Managing the development, distribution and baseline approval of all communication related to business requirements
Reviewing test strategies, plans, criteria and results to ensure that delivery matches defined project objectives
Managing change in business requirements throughout the project
Identifying and incorporating synergies across projects, programmes or releases to ensure that change is delivered in the most effective way

Given the number of applications we expect to receive for this role, we reserve the right to close this advertisement earlier than the listed closing date. This is to ensure we’re able to manage interest effectively. So, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job, and the prospect of working at AXA, but are not sure you tick every box, we’d still encourage you to apply.

What you’ll bring:

Previous relevant business analysis experience supported by ISEB or other appropriate qualification
Ability to demonstrate strong customer focus and communicate in business language
Well-developed facilitation, communication, listening, coaching and documentation skills
Strong influencing skills and stakeholder management skills, ability to focus business users on defining outcomes
Ability to work at a conceptual level where business objectives and requirements may not be well defined
Good understanding of both Waterfall and Agile project management methodologies
Experience of identifying and recording the impact of change on systems, people, processes and data, and supporting benefits delivery
Excellent experience using an end-to-end business analysis and design framework
Good understanding of technical and business architecture and strong experience of customer and employee requirements gathering to meet this
Experience of working within Agile teams
Knowledge of IT development lifecycles, data management theory and process design methods and strong experience of data analysis, governance and classification

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Competitive annual salary of up to £60,000
Annual company and performance-based bonus
Contributory pension scheme (up to 12% employer contributions)
Life Assurance (up to 10 x annual salary)
28 days’ annual leave plus Bank Holidays
Opportunity to buy up to 5 extra days leave or sell up to 5 days’ leave
AXA employee discounts
Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to ruth.tennant@axa-uk.co.uk.

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Who we are:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check-up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.

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Business Analyst