About Us

As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients.

Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field.

We love to invest in our people’s success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins.

About the Role

We are hiring a Business Analyst to join our team, you will be responsible for analysing business needs, defining requirements, and translating them into product features and enhancements. You will work closely with the Product Owner, stakeholders, and cross-functional teams to ensure the successful development and implementation of products that align with our strategic goals. By leveraging your expertise in process optimisation, data analysis, and technical understanding, you will play a key role in enhancing the efficiency, usability, and impact of our solutions.

This role offers a dynamic, fast-paced environment where no two days are the same. You will have the opportunity to drive meaningful change, work on cutting-edge products, and be a key contributor to our team’s success.

Key Responsibilities

Requirements Gathering: Collaborate with product owners, stakeholders, and customers to elicit, analyse, and document detailed business requirements, user stories, and product specifications.

Process Mapping & Optimisation: Analyse current business processes, identify areas for improvement, and recommend solutions to enhance efficiency and product effectiveness.

Data Analysis: Leverage data and analytics tools to generate insights on product performance, user behaviour, and business impact.

Cross-functional Collaboration: Act as a bridge between product, design and development teams, ensuring that business requirements are fully understood and properly implemented.

Documentation: Create and maintain clear and concise documentation including business requirement documents (BRD), functional specifications, use cases, process flows, and wireframes.

Technical & Data Support: Assist in defining how business and data requirements fit into the wider business and technical infrastructure and solutions of ECA.

Post-launch Analysis: Monitor product performance post-launch, gather feedback, and recommend continuous improvements based on data and user insights.

Experience:

3-5+ years of experience as a Business Analyst, preferably within a product development or technology environment.
Strong knowledge of Agile methodologies (Scrum, Kanban) and experience being part of agile teams.

Skills:

Analytical Skills: Strong analytical and problem-solving skills with the ability to understand complex systems, interpret data, and propose solutions.
Technical Understanding: Familiarity with software development processes (Agile/Scrum methodologies) and experience working closely with development teams. Basic understanding of databases, APIs, and product architecture is a plus.
Communication: Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders and vice versa.
Tools: Proficiency in project management and data analysis tools such as JIRA, Confluence, SQL, Tableau, Excel, and other product management software.
Attention to Detail: Highly organized with a strong focus on detail and accuracy.

What’s in it for you

💼 Enhanced Stakeholder Pension Contribution
🌴 25 days annual leave
🏥 Health, Life Insurance + EAP Wellbeing Support
💰 Eligible for Annual Bonus Scheme
🎉 Long Service Awards
🏋️‍♀️ ClassPass Membership
👶 Enhanced Family Leave
📚 Up to £1,000 per year for personal development & training
🚆 Season Ticket Loan
🏠 Flexible/hybrid Work Environment
🚲 Cycle to Work Scheme
👓 Free Eye Test

Our Team and Culture

We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission.

Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful.

Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we’re surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.

The ECA International Group jobs

Business Analyst