GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, & Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

The appointed Digital Business Analyst will join the exciting Digital Product Team. They will work closely with and support the Head of Digital Product with key digital deliverables across BAU and larger projects while working with an industry leading stack including Salesforce and Adobe AEM

You will be a self-starter, and highly motivated individual preferably with a Retail background. The ideal candidate will attain below experience and/or skills.

Work as part of the Digital Product Team and key internal stakeholders to define detailed requirements in line with business priorities.
Strong abilities to articulate and compose Jira user tickets and acceptance criteria for development team
Run 3 amigo sessions with developers to endure complete understanding of requirements and understand how to close the gap where necessary
Attain a technical understanding of the digital stack and support in the technical solution design of requirements
Ability to understand and manipulate solution design and UX/UI in order to define the user story and development requirements
Maintain support across BAU Web, Apps and projects in parallel
Experience working in agile, digital environment
Strong stakeholder management skills with ability to communicate with outside technical partners on system configuration.
Confident communicator, both written and verbal, ability to clearly explain solution design to technical and non-technical audiences
Excellent project management, collaboration, interpersonal and communication skills.
Strong organisational skills and a detail-oriented and can-do approach.
Flexibility to work in rapidly changing environment within a larger corporation.
Ability to work under tight deadlines.
Demonstrates a flexible & agile approach to work, with proven experience
Proficient in process mapping & documentation

KNOW WHAT WE’RE LOOKING FOR

Proficient in process mapping & documentation
Bachelor’s Degree or equivalent educational background
JIRA, Confluence, Adobe AEM, Salesforce Commerce Cloud
Competent in MS Office suite
4+ years’ work experience as Business Analyst

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused, and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ietorequest accommodation.

Brown Thomas Arnotts jobs

Digital Business Analyst