Business Unit: Chief Operating Office
Salary Range: £42,000 – 52,200 per annum DOE + red-hot benefits

Don’t settle for dull. Live a life more Virgin.

Our Team
The Payments team is focused on developing innovative, secure, integrated and seamless payment technologies that empower our customers to manage their finances effortlessly and confidently, while ensuring the highest standards of reliability and compliance. We’re developing a new payments platform for the Bank and establishing a new operating model to enable us to achieve our goals.

As a Senior Business Analyst, you’ll be part of a collaborative Business Analysis team that help to deliver change within the Core Banking & Payments portfolio. You’ll work in a fast-paced environment, where you’ll be assigned to work on Projects that deliver technical and business change, enabling us to remain regulatory compliant, as well as driving transformational change delivering value for our colleagues and customers.

What you’ll be doing

Working on a range of Projects that deliver business and technical change within Payments
Leading workstreams of activity within your assigned Project
Providing guidance and support to other Business Analysts. For example, conducting peer reviews, recommending analysis approaches and techniques for desired outcomes, etc
Building relationships with stakeholders across the business, bringing the together the right people to understand what our customers and end users want
Collaborating and working proactively within your Project; inputting to planning, providing estimates and progress updates on tasks, inputting into Project Risks and Issues on an ongoing basis.
Providing support to delivery and testing colleagues throughout the end-to-end Project Lifecycle; ensuring they fully understand what is needed from the requirements captured

We need you to have

Significant experience of leading on Business Analysis activities, using different methodologies, tools and techniques gained by working on multiple projects
The ability to manage your workload and priorities effectively, be a self-starter, well organised and able to work independently on complex tasks.
Demonstrable experience of working with stakeholders at various levels including identifying, engaging, managing expectations and communicating with confidence
Understanding of the Project Lifecycle and the various analysis deliverables in each phase
Experience in creating detailed process maps and eliciting requirements
First class inter-personal skills, coupled with strong influencing abilities and a can-do attitude to keep focussed on delivering the right business outcome.

It’s a bonus if you have but not essential

Recognised Business Analysis qualifications
Experience of working within Financial Services
Exposure to and payments knowledge across (but not limited to) Faster Payments, BACS, CHAPS, SWIFT, SEPA, Liquidity Management, Open Banking and Treasury Systems

Red Hot Rewards

Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
Up to five extra paid well-being days per year.
20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
Market-leading pension.
Free private medical cover, income protection and life assurance.
Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Virgin Money jobs

Senior Business Analyst - Payments