Job Role

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 42,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

We're looking for a Business Analyst to come and join our team.

As a Business Analyst you will be responsible for analysis activities required on large projects or programmes of work that support the strategic objectives of the organisation. This role involves collaborating with key stakeholders at all levels of the business up to and including C-Suite.

The purpose of this role is to conduct and execute required analytical processes that enable the organisation to effectively manage Change. This could be from identifying and mapping user journeys to full requirements elicitation of a new product/service. This role will also support MIB in identifying opportunities to drive business value through optimising processes, enhancing system functionality, and driving continuous improvement initiatives by bringing a holistic view of change.

Key Outputs

Stakeholder Engagement:

Build strong relationships working closely with business SMEs, department heads, and other key stakeholders to understand business needs and priorities.
Support the facilitation of workshops, meetings, and interviews to elicit and capture requirements, identify challenges, and explore opportunities for improvement.
Facilitate the communication of complex concepts and solutions in a clear and concise manner appropriate for the audience.

Business Analysis:

Support and contribute to the elicitation, documentation, and analysis of business requirements, ensuring they are comprehensive, accurate, and aligned with business goals.
Develop detailed functional specifications, use cases, user stories, and process models to support the development and implementation of solutions.
Collaborate with technical teams to ensure that requirements are understood and translated into system design and functionality.
Ensure comprehensive documentation of acceptance criteria to enable meaningful testing, support defect triage to validate that solutions meet business needs and requirements.
Ensure that all deliverables meet the highest quality standards and comply with organisational standards and industry best practices.
Support reviews and walkthroughs of business requirements and functional specifications with stakeholders and project teams.
Analyse and document business processes, identify inefficiencies, and recommend solutions to optimize performance and enhance productivity.
Support activities and initiatives to streamline workflows, reduce costs, and improve overall business operations.
Utilise data-driven analysis to support decision-making and provide actionable insights.

Continuous Improvement & Innovation:

Stay current with industry trends, emerging technologies, and best practices in business analysis and project management.
Promote a culture of continuous improvement by identifying opportunities for innovation and implementing best practices.
Be an active participant in the Analysis practice as well as the wider change practice of the organisation through the development and refinement of business analysis methodologies, tools, and templates.

Relationships

Qualifications and Education

Skills and Knowledge

Desirable qualifications/ technical knowledge:

Formal qualifications in Business Analysis

Experience

Previous experience in Business Analysis
Demonstrable experience leading BA delivery on complex projects, preferably within membership expansion initiatives or similar domains.
Proven experience in an agile and waterfall delivery environment, awareness of industry standard development lifecycles
Intermediate level experience in all or some of the following: Scrum, Kanban, Time Boxing , Adaptive planning, Burn Down Lists

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.
So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

Salary £48,000 per annum
FTC for 12 months
Grade 11
35 hours per week (Monday - Friday)
IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our newly refurbished Milton Keynes office, MK14

Other Benefits include:
Contributory Group Stakeholder Personal pension scheme
Life Assurance
Employee Incentive Scheme
25 days holiday (plus public holidays)
Holiday purchase scheme
Sports and Social Club
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave
1 volunteer day each year and charity matched funding scheme

Benefits

Contract TypeFixed Term Applications Close Date08 Nov 2024

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