Business Analyst

For the past 30 years, millions of happy Australians have chosen The Shoe Group -Spendless as their preferred footwear retailer. With over 200+ convenient stores, 1,000 amazing team members, and a huge range styles to suit every member of the family, it’s no wonder they call us ‘The World’s Friendliest Shoe People’.

We are seeking a Business Analyst to join The Shoe Group in our IT (Information Technology) team in the National Support Centre based in Gilman, Adelaide.

The Role:

As a Business Analyst you will define and document business requirements, model business processes, define and document IT functional specifications and coordinate user acceptance testing. You will contribute to the successful design and development of solutions, analysis activities for new business processes, reporting and operational process improvements.

Areas of Responsibility

Engage stakeholders to model current and future business processes with clarity.
Construct workflow charts, diagrams, and specifications to validate conclusions.
Analyse requirements for completeness, consistency, and feasibility.
Collaborate with stakeholders to prioritise requirements across various business domains.
Identify and recommend process improvements to enhance efficiency and reduce costs.
Assess financial and operational impacts of proposed changes.
Participate actively in implementing approved changes to achieve desired outcomes.
Design, test, and deploy reporting analytics to empower decision-making.
Document solutions to enhance supportability and usability.
Maintain a strong customer focus throughout solution design and delivery.

Core Skills and Competencies:

Positive & Professional Attitude: Foster positive interactions and maintain professionalism.
Customer Focus: Build strong relationships Internal & external to prioritise customer needs.
Team Oriented: Work as a cohesive and inclusive member of the team
Communication: Strong verbal and written communication skills with clarity and consistency.
Values: Demonstrate strong work ethic and uphold organisational values.
Organisational Knowledge: Understand the fundamental operations of the organisation and interdependencies within it
Technologically Savvy: Embrace technology advancements relevant to solution development.
Flexibility: Adapt to diverse situations and perspectives.

Qualifications:

Bachelor’s degree in Business Administration, Computer Science, or related field.
Proven experience as a Business Analyst or similar role.
Proficiency in business process modeling and requirements management tools.
Strong analytical and problem-solving skills.

If you are passionate about driving business excellence through innovative solutions and collaborative teamwork, we invite you to apply.

At The Shoe Group (Spendless) we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, have the drive and willingness to succeed, we’d love to hear from you. You may be just the right fit for this role.

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Business Analyst