About us

Since our founding, UCL has blazed its own trail, fostering a vibrant, diverse community of world-class academics, staff, students, and alumni who aren’t afraid to think big and think differently. Together, we question the status quo, challenge assumptions, and tackle some of the world’s most complex problems head-on. Based in the heart of London, UCL is consistently ranked among the top 10 universities in the world. With more than 16,000 staff and 50,000 students from 150 different countries we have a turnover of more than £1.2 billion a year. As well as being London’s leading multi-disciplinary university and a global leader in teaching, we are also recognised as one of the most successful research institutions in the world. UCL’s strategy sets our cross-university priorities for the next five years focussing investment on several shared priorities agreed through consultation across our community. To turn UCL’s bold ambitions into action we’re setting up something exciting – a brand new Strategic Change Team. The team brings together new and established capabilities and will be at the heart of building and delivering a prioritised portfolio of change initiatives. These initiatives will enable UCL to meet our strategic objectives, deliver cohesive services and the enabling digital technologies. We provide leadership, partnership and hands on help to ensure the delivery of fit for purpose solutions that drive value to all our users. This is your opportunity to bring fresh ideas, create meaningful impact, and help drive transformation across the institution.

About the role

As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete ‘value add’ pieces of work. You'll be working with Agile product teams or programme teams to design and develop suitable solutions and more effective ‘to-be’ service / process models to support the user community in defining their needs. Additionally, you will work with a broad range of stakeholders including users, service owners and product delivery teams to support the business case, project scope definition and full project delivery lifecycle.

Unfortunately, we are unable to provide sponsorship or support visa applications for this role at this time. Applicants must have the legal right to work in the UK.

Your responsibilities will include the following:

Providing information about targeted business services and change initiatives for use in the construction of business cases
Explore how services or processes work currently through interviews and research, looking at current business goals, performance, operations design, organisation structure and use of technologies
Elicit, document, and manage business requirements
Document detailed to-be process models and scenarios (user stories, user cases) in line with agreed project deliverables
Maintain an operations work plan
Support the development of best practice ideas and promote our business analysis services.
Attend events related to business analysis to increase your knowledge and proactively maintain networks with other professionals in the area.

You can be expected to work with a range of business areas delivering change across the university.

In the event we get a high number of applications, we may close the advert early before the published closing date. Therefore, we encourage you to submit your application as soon as possible. As a minimum we will keep all adverts open for 2 weeks.

About you

As a Business Analyst, you have previously worked on projects delivering IT enabled change, ideally within agile environments. With your strong collaboration and interpersonal skills, you’ve facilitated workshops and conducted various stakeholder interviews to extract relevant information and are able to manage your time effectively. You are comfortable with challenging stakeholders when you disagree and finding consensus from those with opposing views. You can clearly define and articulate business process concepts to end users and colleagues across the business and process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and seeking out opportunities for continuous improvement and enhancement of the business analysis service and best practice.

Requirement’s elicitation and documentation
Business process modelling
Workflow / scenario / use case modelling
Data and system analysis and documentation
User story documentation.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days’ annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

University College London jobs

Business Analyst