Join Police Digital Service as a Business Analyst
About Police Digital Service
Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts.
The BA will support the PDS portfolio teams in the methodical investigation, analysis, review and documentation of programme/project elements in terms of goals, objectives, functions and processes, the information used and the data on which the information is based.
Key Responsibilities
- Use data modelling practices to analyse findings elicited from user communities and create suggestions for strategic and operational improvements and changes, focusing on productivity and efficiencies benefits that can be articulate and evaluated with programme teams and their sponsors.
- Stakeholder management and communication assessments to inform effective solution development and deployment.
- Facilitate and run workshops.
- Consider opportunities and potential risks with associated mitigation attached to suggestions made across the design processes for the PDS portfolio.
- Gain agreement from senior management or programme sponsors, of the best method of introducing recommendations across the portfolio, being able to influence persuasively to ensure benefits delivery accountability is accepted by senior staff and officers and they are convinced about the improvements design changes will deliver
- Communicate the benefits of your recommendations across PDS, National Portfolio and customer Forces and help to address any uncertainty and concerns raised by the user communities.
- Produce written documentation to support your work, report on findings and to present to stakeholders when necessary.
Support staff and teams in making your recommended changes, including helping to resolve any issues, by designing and delivering training sessions and skills sharing channels on Teams
- Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
- Develop acceptance criteria including testing methodologies to enable senior management to validate and sign-off on transitioning elements, and operational or support service process improvements.
- Support knowledge transfer and migration of processes, documentation, methods etc into PDS from the Portfolio and other National Programmes, utilising current structures where possible or recommending and implementing where required.
- Developing end to end test cases at the application and multi-application levels.
- Identify and define testing and performance measures and reporting structures for the PDS to ensure the incoming process changes and measure improvements from existing service baseline levels.
What you need to succeed in the role
Essential criteria
- Relevant Degree/Certificate in Business Analysis or equivalent experience
- Proven, demonstrable and current business analysis experience in large and complex organisations with equally complex service requirements.
- Demonstrate significant experience of designing, improving and managing service functions within in a large complex multi-faceted organisation.
- Experience of working on the development of new technology solutions. Knowledge of testing processes and data migration.
- Experience of stakeholder management
Desirable
- Experience of ‘Blue Light’ and/or Government organisation governance.
- Supplier relationships experience in the Police Technology marketplace.
- Experience with Systems Thinking, six sigma or similar business improvement techniques
- Experience of test management or implementing business change initiatives.
- Business Architecture experience.
Working Arrangements
Remote working with some occasional travel required
