ETM Group Holdings is currently searching for a firstrate Business Analyst to work ourAlexandria, Sydney.
The successful candidate must have a highly relevant Bachelor degree & at least two years full time experience. Experience in the construction industry will be preferred. Duties of the positions are:
Crafting and documenting a business strategy to both improve the level of customer service to its clients and to improve the quality of the service offered.
Developing and interpreting and analysing client feedback including tracking and monitoring client satisfaction.
Reviewing current communication and interactions between different departments and locations.
Organising weekly meetings with directors, management staff to discuss any operational issues with company operations.
Gathering and organising the information about the business issues or problematic procedures and providing best solutions to overcome these business issues.
Implementing best business improvement procedures and demonstrating and presenting to the staff the new and improved business organisation workflows. Discussing with staff any improvements to the management of the systems procedures to ensure greater efficiencies and the reduction in waste.
Planning and managing the companies workflow chart, maintaining and updating weekly management reports and related analysis.
Developing and updating business process data documentation and work guidelines.
Preparing, reviewing and amending the business policy and procedural manuals.
Performing a cost-benefit and return on investment analysis for new proposed systems.
We can offer a fulltime position and remuneration in the range $90,000 - $100,000 plus Superannuation.
Job Type: Full-time
Pay: From $90,000.00 per year
Schedule:
Ability to commute/relocate:
- ALEXANDRIA, NSW 2015: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation:
Work Location: In person