Job Title: IT Operations Business Analyst
Location: Kiawah Island Golf Resort
Summary: Join our team as an IT Operations Business Analyst at Kiawah Island Golf Resort! In this pivotal role, you will bridge the gap between IT operations and business objectives, ensuring our IT services align with organizational goals.
Key Responsibilities:
- Collaborate with stakeholders to gather requirements and improve IT operations.
- Analyze workflows, identify inefficiencies, and recommend solutions.
- Support IT projects, ensuring alignment with business objectives.
- Document processes and provide training to teams.
Qualifications:
- 3 years of Hotel/Resort experience is a must
- 5+ years in IT operations or business analysis, preferably in hospitality.
- Strong understanding of IT infrastructure and service management.
- Proficiency in data analysis and project management tools.
- Excellent communication and problem-solving skills.
- Strong understanding of Resort Operations systems (PMS, POS, Golf, Tennis, SPA and other activities)
Preferred:
- Certification in business analysis or IT service management.
- Familiarity with cybersecurity practices.
Benefits:
- Base pay plus bonus
- 401K match and profit share
- Medical, Dental and Vision
- Employee perks and discounts
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.