The Role
No. of Resource : - 1 Location : - Dubai, Onsite NP : - Immediate Joiner Only Job description : - - Possessing adequate knowledge of operating systems, devices, business application software. - Good knowledge of could base and on-prim applications. - Identifying and resolving technical and functional issues on various business applications - Managing support requests from business users, identify root cause, and provide functional resolutions within the SLA and report to Product managers. - Managing application configurations under the supervision of Product managers and make necessary changes applicable. - Maintaining and updating technical documents and procedures - Assisting with systems integrations and regular monitoring of production systems - Managing coordination with product support team from vendors wherever required and track to closure. - Delivering regular and customized training to teams within the business - Preparing maintenance plans and upgrading schedules for the organization's systems - Developing reports for teams across the business Preferred Qualification : - - Bachelor of Computer Science or Engineering, or Bachelor of Computer Applications or MCA Preferred Experience : - - Preferred minimum 3 years experienced candidates on Business Application support
Requirements
About the company
Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.
