US Citizens or Green Card holders only
The primary responsibility of this position is to work with various stakeholders to ensure JDE and related technology optimally meet the needs of the business.
- Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order to Cash functionality within various lines of business.
- Capture business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business.
- Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed.
- Training of business users on Order to Cash applications and configurations
- Participate in the development process in a support role through the software product lifecycle.
- Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, business process flow)
- Contributes and participates in the successful rollout of JDE enhancements
- Triage reported defects and document root cause analyses to avoid production service interruptions
- Assist Business with month-end, year-end closing procedures.
- Periodically check and fix issues that come up in integrity and reconciliation reporting.
- Review and make recommendations for application of JDE system patching or updates.
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
- Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
- Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts.
- Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues.
- Manage assigned tickets and work packages using ServiceNow and JIRA.
- Post-Secondary degree in Computer Science or Technology area or equivalent industry experience
- Good understanding of integration with other modules in JD Edwards. Experience with Order to Cash lifecycle, Accounts Receivables, inventory management and manufacturing processes.
- Strong functional knowledge of JDE Enterprise One including version 9.2
- Deep understanding of supply chain business processes and concepts.
- Solid understanding of end-to-end financial concepts, including but not limited to autopay, 2- and 3-way invoice matching, voucher creation, and financial reporting
- Must be able to read and understand technical design documents
- 5+ years’ experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments
- Experience with the software development life cycle with a focus on design, testing, implementations and after care
- Experience with business process analysis and follow through improvement implementations
- Understands ITIL methodologies with a focus on IT service management and change management
- Experience working within manufacturing facilities and with manufacturing staff on design and implementation of software initiatives.
- Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
- Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
- Ability to work effectively and adapt to shifting priorities as business needs and deadlines change
- Strong interpersonal communication skills
- Effective written communication skills
- Experience with ServiceNow, JIRA software
- Oracle Transportation Management (OTM) experience considered an asset
- Oracle E-Business Suite experience considered an asset
Job Type: Full-time
Pay: $80,000.00 - $125,000.00 per year
Experience:
- JD Edwards: 5 years (Required)
Ability to Relocate:
- Cordova, TN 38018: Relocate before starting work (Required)
Work Location: In person