Job Purpose
As a Business Analyst in the Integration team, your role involves bridging the gap between business needs and technological solutions. Your responsibilities include leading colleagues in integration discovery, understanding user requirements, identifying development opportunities, data mapping, and capturing business processes for solution design. Collaborating with the developers, architects, and business teams, you'll progress opportunities from development to delivery. Post-implementation, you'll ensure solutions meet business needs, seamlessly integrate into operations, and enable stakeholders to realise intended benefits from integration solutions.
Main Duties and Responsibilities
1. Engage with business stakeholders to understand processes, challenges, and needs. Cultivate and maintain strong working relationships with business teams, ensuring open communication and trust. Post-implementation, analyse the effectiveness of solutions, ensure agreed benefits are delivered, and consider enhancements for maximum outcomes.
2. Work closely with business stakeholders to elicit, analyse, and document requirements, adhering to agreed standards/templates. Conduct interviews, workshops, and surveys to understand business needs and objectives.
3. Analyse existing business processes and identify opportunities for improvement through integration. Document current state processes, identify pain points, and propose optimised processes leveraging integration solutions.
4. Collaborate with architects and technical teams to translate business requirements into technical specifications and system designs.
5. Define data mapping requirements to ensure seamless data exchange between disparate systems. Work with data architects to design data transformation rules and processes to standardise and cleanse data for integration purposes.
6. Work with testers, business stakeholders and developers to validate the functionality and integrity of integration solutions and facilitate resolution of issues identified during testing.
7. Create comprehensive documentation including business requirements documents, functional specifications, process flows, and user guides.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential:
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar or number of different roles. Or: Scottish Credit and Qualification Framework level 9, (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent (including professional accreditation with relevant formal training), and experience of personal development in a similar or related role(s).
A2 Excellent working knowledge and understanding of business analysis tools and techniques.
A3 Specialist knowledge and understanding of data mapping techniques, data quality assurance techniques, and data governance principles relevant to business analysis.
Desirable:
B1 Familiarity with Boomi or other enterprise integration platforms.
B2 Certification in Business Analysis.
Skills
Essential:
C1 Strong written and verbal communication and presentation skills.
C2 Highly effective interpersonal skills, enabling the establishment of effective working relationships with the ability to facilitate and employ a robust, flexible and resilient approach with different stakeholders.
C3 Detail-oriented with a strong focus on quality.
C4 Excellent organisational skills, demonstrating the ability to plan, progress, and prioritise work activities effectively.
C5 Specialist analytical and complex problem-solving capability, including process analysis, data modelling and mapping.
C6 Highly proficient in capturing and managing business requirements.
C7 Able to explain technical concepts and analyses clearly and translate business objectives into actionable specifications.
C8 Ability to apply specialist skills to identify risks, dependencies and blockers using a range of tools to manage and mitigate the impact of these.
Experience
Essential:
E1 Practical experience in business analysis, utilising business analysis methods to document data structures and business processes and defining business requirements.
E2 Practical experience of stakeholder engagement and maintaining relationships with key stakeholders throughout the development cycle and beyond.
E3 Experience in translating business process information and requirements (as-is) to conceptualise the information as a technology solution (to-be).
E4 Experience of developing reports, presentations and workshops to present insights from business analysis activity and/or to present findings and recommendations for service change.
Desirable:
F1 Experience of system testing.
F2 Exposure to an enterprise integration platform or integration project.
F3 Familiarity with a Higher Education environment.
F4 Experience of working in an Agile project management environment.
Terms and Conditions
Salary will be Grade 7, £39,347 - £44,263 per annum.
This post is full time (35 hours per week) and open ended (permanent).
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.
Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
