Data Analytics and Business Reporting Analyst
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Location: Singapore (Hybrid)
Type: Full-time
Department: Financial Markets
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Summary
- The team primarily handles client outreach and document review within the AML KYC space.
- Two horizontal teams: one focused on governance and another on planning analytics and governance.
- Current analytics and reporting are done by one primary person in Singapore, creating time zone challenges.
Responsibilities
- Role involves understanding data, creating executive reports, automating processes, and maintaining standard reporting.
- Creation and maintenance of dashboards and reporting tools to track KPIs within AML processes.
- Data includes client attributes, process stages, risk ratings, and other metrics
- Weekly, Monthly, and ad hoc reporting across teams
- Interfacing with regional leaders to determine scope and structure for reports, dashboards, and metrics
- Interface frequently with Singapore, London, and US teams
Initial client responsibilities
Cross-train with team on various business controls functions to support lines of business.
- Transition knowledge base and reporting capabilities to provide global coverage that includes:
- Re-baseline population
- Capacity planning / headcount
- Revenue / CV dashboards
- BAU and Ad-hoc reporting for Restrictions / Closures / Extensions
- Working with regional leaders to scope and build reports for restrictions and closures globally.
- Creating new views using Tableau and Excel to provide accurate, ongoing reports for the organization
- Modify dashboards as requested
- Transition and take over M&I defect reporting
- Accurate identification, tracking, updating, and reporting of defects
- Manage restrictions and closures related to M&I processes, ensuring compliance and timely communication with stakeholders.
- Collaborate with regional leads to address and resolve M&I issues, implementing continuous improvement initiatives.
- Refresh population re-baseline – currently looking at full population against new standards to scope and plan from 2024 – 2028. Creating reports to be presented to executive leadership teams.
- Ongoing process improvements
- Tools used: Excel, SharePoint, Tableau, Client reporting and workflow tools.
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About eClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx .
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here .
