As a Business Analyst at OSI, you will collaborate with a dynamic team of consulting professionals to deliver ERP implementation projects for candidates across North America and Europe. Your primary focus will be to understand client business needs, design effect solutions and ensure successful software implementations. You will work closely with Project Managers, Developers, Technical Architects and Business Consultants to deliver high-quality results and maximize business value for our clients.
Key Responsibilities
- Collaborate with functional departments and end users to gather, analyze, and document business requirements, workflows and processes.
- Develop clear documentation and process diagrams to support solution design and implementation.
- Analyze existing business processes and systems, identifying opportunities, for improvement, and increased efficiency.
- Conduct functional testing of new system features and enhancements to ensure alignment with business requirements
- Train client staff on new business processes and system functionalities, ensuring smooth adoption.
- Facilitate effective communication between stakeholders to clarify goals, challenges, and project expectations
- Provide actionable recommendations for process improvement based on thorough research and analysis.
- support change management initiatives to drive successful ERP adoption.
- Travel is required for this role
Desired Skills
- Strong analytical and problem solving skills; ability to synthesize data from multiple sources.
- Exceptional numerical reasoning, attention to detail and accuracy.
- High level of energy, drive, and enthusiasm for delivery results
- Proven ability to build collaborative relationships and serve as a trusted partner to clients and colleagues.
- Excellent organizational skills
- Strong written and verbal communication abilities
- Effective prioritization and multitasking in fast-paced environments
- Functional understanding of accounting and manufacturing processes.
- Eagerness to innovate and contribute to business growth
Education and Experience
- Bachelor's degree in Business, Data Analytics, Informatics, or a related field, or equivalent professional experience.
- Minimum 5 years's of process improvement experience; preferably leveraging technology.
- Advanced proficiency in Microsoft Excel; experience with SQL is highly desired.
- Familiarity with predictive modeling and regression techniques is a plus
- Experience with process redesign methodologies (e.g. LEAN) is highly valued
- Demonstrated ability to design and optimize business processes and align them with technology solutions
- Previous experience in a consulting or fast-paced project environment is required.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
