Customer Solution Consultant
Location: Cape Town On-Site and willing to travel to customers.
Our Client is a leading integration and automation platform (iPaaS) helping organizations streamline operations, improve data visibility, and scale digital transformation. Headquartered in Cape Town (Somerset West), with a growing global customer base,
enables teams to automate and integrate any application, system, or database with speed and simplicity.
As they continue to scale, we are proud to launch our own Centre of Excellence, a space where technology and consulting meet to solve real-world problems.
You'll be joining a forward-thinking team that believes in the power of human-led, technology-enabled services. Our customers span different industries, and we're united by one mission: helping them get full value from their subscription.
Your Role in the Centre of Excellence
As an Integration Analyst Consultant, you'll work directly with customers to drive discovery, work with our Integration Architect to deliver smart integration strategies, and ensure clients are maximizing their software investment.
You'll act as a trusted consultant uncovering automation opportunities, advising on process, and guiding clients through transformation journeys that have a direct business impact.
This is a high-ownership, high-impact role that blends business analysis, integration know-how, and client collaboration.
What You'll Do
- Partner with customers to analyse systems, understand business workflows, and identify integration opportunities.
- Run discovery and requirements workshops to surface technical and business needs.
- Propose, document, and present tailored integration solutions using Flowgear
- Assist with data and process modelling, transformation mapping, and best-practice configuration
- Provide hands-on support for customers during integration design, build, and optimization phases
- Work alongside our internal Solution Engineering team and support teams to drive value realisation
- Lead post-implementation reviews to ensure solutions are delivering measurable outcomes
- Contribute to internal knowledge sharing, platform feedback, and product evolution
Who You Are
Qualifications
- Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, or Finance
- Knowledge of ERP and Financial systems processes.
- Relevant ERP or iPaaS certifications (e.g. Sage, NetSuite, Flowgear, Workday, Oracle, etc.)
Other Qualifications
- ERP Certifications in Syspro, Netsuite, Sage
- Experience iPaaS platforms
- Low-code / no-code platform familiarity
- Scripting or API development exposure
Experience Required
- 4-6 years in an integration analyst focused consulting, business systems analyst, or implementation role.
- Understanding of ERP ecosystems: Workday, SAP, Oracle, NetSuite, Sage etc
- Strong grasp of finance process flows and transformation initiatives.
- Experience designing integrations with Financial Institutions, Manufacturing and eCommerce.
- Hands-on experience with data modeling and transformation logic.
- Familiarity with API concepts (REST, SOAP, GraphQL), JSON, XML, and middleware integration strategies.
- Ability to independently lead client-facing workshops and design sessions.
Desirable Competencies
- Financial processes transformation projects. HR integration projects and data migration understanding
- Cross-functional collaboration skills with Finance, HR, and IT stakeholders
- Strong verbal and written communication skills
- Passion for using technology to solve complex business challenges
Desired Skills:
- REST
- SOAP
- JSON
- XML
- GRAPHQL
- ERP
- SAP
- ORACLE
- NETSUITE
- SAGE
- Syspro
- iPaaS
- API
Desired Qualification Level:
About The Employer:
What We Do
We help businesses seamlessly integrate data across applications and services, enabling them to focus on their core operations. Using our low-code visual designer, prebuilt connectors, and innovative DevOps approach, we simplify integration challenges.
What It's Like to Work Here
We value persistence, autonomy, and collaboration in small teams. Success here means embracing challenges-whether it's creating a new connector or optimizing performance. We empower team members to make impactful decisions, fostering a sense of ownership in the company's success. Developers often work across multiple areas of the platform, gaining exposure to diverse projects.
We hire individuals who are problem-solvers, thrive on responsibility, and enjoy seeing complex solutions come to life. While technical expertise is important, effective communication is equally valued.
Our Tech Stack:
Platform is built on .NET 8 and operates on Azure public clouds in South Africa, Europe, and the US, with on-premise deployment options available. Key Azure services include VMs, Azure Storage, Key Vault, and App Gateway.
Workflows built are stored in GitHub for transparency and control.
Our development tools include Visual Studio and VS Code. Code is managed via GitHub with CI/CD pipelines powered by Azure DevOps and extensive use of Terraform for infrastructure automation.
Employer & Job Benefits:
- Provident Fund
- Discovery Medical Aid
- Gym
- Subsidised home fibre
- Company laptop