Job Purpose:
Responsible for creating, implementing, and managing Configure, Price, Quote (CPQ) solutions. This role requires proficiency in Infor CPQ, business logic development, scripting, and integrating systems with ERP and CRM platforms. Collaborate with the Team Leader and business stakeholders to establish and adhere to guidelines for solution design and implementation.
Job Description:
Infor CPQ (Configure Price Quote) & Infor CPQ Enterprise Quoting - Developments.
- Develop and maintain Infor CPQ applications, including rules, workflows, and configurations.
- Work with stakeholders to gather and analyze business requirements for CPQ enhancements.
- Design and implement complex product configurations, pricing models, and quoting solutions.
- Integrate Infor CPQ with ERP, CRM, and other business applications.
Infor CPQ Application Support
- Respond to end user complaints - issues and cases and guide the users for the correct procedure.
- Troubleshoot and resolve CPQ-related issues, performance problems, and system errors.
- Provide end users with the necessary support.
- Document technical specifications, workflows, and best practices for CPQ solutions.
- Book new requests with external application support.
- Follow up with external support till a solution is provided and implemented
- Provide training and support to end-users and internal teams.
Skills
Required Qualifications:
Bachelor's degree in computer science/information technology or related degree
Preferred Experience:
At least 1 to 3 years of relevant experience
Job-Specific Skills:
Experience in Infor CPQ (Configure Price Quote/ Infor CPQ Enterprise Quoting.
Experience with Infor CPQ integration with Infor ERP and CRM.
Competencies:
Provide assistance or support to others and share information freely.
Very well organized and assume good follow up.
Require excellent skills in databases, word processing, spreadsheet, and presentation applications.
Computer language knowledge especially in SQL, 4GL