x2 Senior Business Analyst- IT Services

We are looking for two highly capable Senior Business Analysts to join our thriving BA Practice in IT Services which supports change and technology development in a world-leading teaching and research university.

These are dynamic and stimulating roles, offering the opportunity to contribute directly to transforming systems and processes which play a key role across the University of Oxford.

About the role

Senior Business Analysts at Oxford University work collaboratively with business representatives, end-users, project and continuous improvement teams, and suppliers to deliver solutions that align with university strategic priorities and Oxford’s Digital Transformation programme, which is reimagining the culture, processes and technology underpinning all it does. These are exciting opportunities.
You will play a critical role in the definition, support and implementation of systems and solutions that support key activities of the University.
You will join a thriving, friendly and supportive Business Analysis Practice at Oxford and contribute to the continuous improvement of business analysis and IT-enabled business change at one of the world’s leading universities. We will invest in your personal development through training and professional development.
One of the roles will be working directly within the Digital Transformation team on a new University-wide CRM system. The hybrid working requirements for this role are a minimum of 2 days per week in the office and on occasion up to 4 days per week as required by business needs.
The other role will be based in one of our other diverse portfolios. It also offers hybrid working, with an expectation of 1–2 days per week in the office or as required by business needs.

About You

As a Senior Business Analyst, you will have considerable experience of working as a Business Analyst throughout the change lifecycle and on a variety of initiatives. Experience of working within a large and complex transformation programme would be highly regarded.
You will have strong analytical and problem-solving skills to understand complex issues and propose effective workable solutions, building on your experience of working in a complex environment with a wide range of parallel and mutually dependent activities.
You will have experience mapping and designing processes for fast-paced and complex operational teams and providing analysis on opportunities for improvement to services and underlying processes.
You will have excellent communication and interpersonal skills, enabling you to shape your messaging to different audiences, build consensus and bring teams together to make real change at the University.
You will have proven experience of collaborating with stakeholders at all levels, building strong relationships so that you can understand user needs and represent their voice. Your proven negotiation skills will help with defining the scope of the work and agree on competing user requirements.
You will be adaptable and flexible in your approach, able to respond to changing demands and priorities. You will be a self-starter and able to bring clarity where there is ambiguity.

About IT Services

IT Services is a key department that ensures that the University has the core IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We foster a collaborative and inclusive culture, valuing and recognising contributions to create an environment where everyone feels they belong.

What We Offer

As an employer, we genuinely care about our employees’ well-being, and this is reflected in the range of benefits that we offer including:

An excellent contributory pension scheme
38 days annual leave
A comprehensive range of childcare services
Family leave schemes
Cycle loan scheme
Discounted bus travel and Season Ticket travel loans
Membership to a variety of social and sports clubs

This is a hybrid role meaning that whilst you will be based in our offices in central Oxford – and will be expected to come to site as required for key project activities and practice meetings – you will be able to agree a pattern of regular remote working with your line manager.

Application Process

If you would like further information about the role, please contact: Ana Matak Siviour (ana.mataksiviour@it.ox.ac.uk).

You will be required to upload a covering letter with a supporting statement, CV and the details of two referees as part of your online application. In your supporting statement, please explain why you would like to do this role and how you meet the selection criteria in the job description. See also application guidance at https://www.jobs.ox.ac.uk/cv-and-supporting-statement.

The closing date is Friday 24 January 2025 at noon. Only applications submitted by this time will be considered.

We will review applications as we receive them, and reserve the right to close the vacancy earlier should we find the right candidate prior to the closing date.

Interviews will take place throughout the application period, and in person on 31 January 2025.

University of Oxford

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Senior Business Analyst