Internal use only - Grade E

About us

We are The Very Group, and we’re here to help families on a budget get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love when they need them most.

Role Purpose

The Senior Business Analyst has responsibility to analyse, validate, specify, verify, and manage the business needs of initiative stakeholders, including customers and end users. You will help grow the digital customer experience on our websites and mobile apps.

You will be involved in a variety of changes with integrated processes and systems within your business area. You will be involved at some level throughout the entire change life cycle and will apply standard ways of working to deliver business benefits using an agile delivery approach.

At this level, you will be expected to:

Build trust with stakeholders and work alongside the Product Manager in the stakeholder management. Facilitate activities that impact and require changes in other areas of the business.

Analyse and critique presented requirements and work with stakeholders and team members to ensure they align to business needs and strategies.

Support in the planning of squad’s initiatives with the Delivery team and manage the ongoing prioritised backlog of work.

Build up domain knowledge, relevant to the squad, to be able to advise on the squad’s activities.

Support in identifying and managing business changes brought about by the development.

Progress improvements on ways of working within your team, business function and community.

Have functional and / or people management responsibilities – inc. mentoring others.

Key Responsibilities

Experience in analysing the current customer experience and journeys, with the ability to identify, communicate, and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques, such as gap analysis.

Experience of using a wide range of techniques to model situations confidently. You know how to gain the necessary agreement from subject matter experts and stakeholders, ensuring they review the results to fix any issues.

Strong facilitation and collaboration skills, with the ability to adapt your communication approach to stakeholders at different levels.

A strong understanding and experience working within iterative delivery approaches, such as Scrum and Kanban.

Experience in e-commerce and digital businesses and systems.

A good understanding of technical concepts, such as Cloud computing (AWS), APIs, data interchange formats. And, ideally, a high-level understanding of MACH architecture.

Testing (business analysis): You can review requirements, specifications, and define clear acceptance criteria. You can identify issues and risks associated with work while being able to analyse and report test activities and results.

Some of our benefits

Flexible, hybrid working model
Inclusive culture and environment, check out our Glassdoor reviews

£1,000 flexible benefits allowance to suit your needs
30 days holiday + bank holidays
Udemy learning access
Up to 25% discount on Very.co.uk

Matched pension up to 6%
More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our Talent Acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review, and then be in touch to move to the interview process. Our interview process is tailored to each role and can be in-person and remotely. We will always look to make the adjustments you need to bring your best self to interview.

If you'd like to know more about our interviews, you can find out here.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The Very Group

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