What's involved with this role:
Interim Process Improvement Business Analyst

Reference no: MPX 0009 9682 / 1

CTC security clearance is required for this role

Hybrid working – 3 days in the office

Key Requirements:

3-5 years of experience in process improvement, business analysis, or a similar role.
Familiarity with process mapping tools and software such as Visio or Lucidchart.
Certifications in Six Sigma, Lean Management, or Project Management can be advantageous.
Ability to handle politically sensitive environments.
Experience with complex, convoluted processes.
Ability to analyse complex data and processes to identify areas for improvement.

The role will involve analysing current processes, identifying areas for improvement, and deploying solutions.

As Process Improvement Analyst, you will be responsible for leading initiatives that identify inefficiencies and implement process improvements across the current rostering process. You will work closely with a wide range of stakeholders to enhance operational performance and improve the user experience.

Key Responsibilities:

Identify opportunities for process improvement across all rostering operations by breaking down existing processes to understand how they work, where bottlenecks occur, and where potential inefficiencies lie.
When issues arise, you will dig deep to uncover the underlying reason, not just the surface symptoms to help prevent the same problem from recurring.
Employ such methods as Lean Six Sigma or similar to eliminate waste and reduce variation in processes, leading to significant improvements.
Use data and performance metrics to identify inefficiencies, track progress, and develop strategies for continuous improvement.
Work with key stakeholders across various departments to ensure alignment and successful delivery of CI initiatives.
Work alongside the Change team and the User Experience Team to ensure alignment and shared understanding to allow the implementation of changes smoothly, addressing resistance and ensuring buy-in from all stakeholders.
Sharing your knowledge and skills with others to foster a culture of continuous improvement throughout the organisation.
Managing the development log and having regular review meetings with all resolver groups to monitor and report on progress.
To be involved in the future design of the new rostering system to ensure future optimisation is maximised.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. "XI
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Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.

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Process Improvement Business Analyst