BUSINESS FUNCTION: Finance
GRADE: ML2/SB1
SALARY: Circa £55,000
ROLE TYPE: Hybrid
HOURS: 37 per week

Are you ready to shape the future of business operations?

As a Business Analyst, you’ll be at the heart of driving change and innovation, transforming ideas into actionable solutions, and enabling seamless collaboration between IT and stakeholders. If you thrive on problem-solving and have a knack for understanding the bigger picture, we want you to join our team!

As a Business Analyst, you will play a pivotal role in analysing processes, shaping business requirements, and developing solutions that drive efficiency and innovation. Collaborating closely with IT and a range of stakeholders, you'll ensure that business needs are accurately captured, documented, and transformed into meaningful outcomes.

This role offers a unique opportunity to not only make a difference in how we operate today but also to shape the future of this newly established team. As the subject matter expert, you’ll have the chance to influence how the team evolves, bringing your ideas and previous experience to create a lasting impact. If you're looking for a career where your analytical insights lead to meaningful change and you can take ownership of shaping innovation for tomorrow, this is the role for you.

Key responsibilities:

This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:

Stakeholder Engagement: Collaborating with stakeholders from the earliest stages of an idea to shape requirements and deliver tailored technology solutions.

Requirements Definition: Accurately define and document functional and non-functional requirements, ensuring traceability from requirements to solutions and alignment with business objectives.

Process Improvement: Analyse and map complex business processes across departments, identifying opportunities for efficiency and innovation while considering compliance, legal, and operational risks.

Project Initiation: Work with project management and solution architecture teams to ensure thorough project setup for successful delivery, including comprehensive business cases and costed solutions.

Alignment and Review: Present solutions to the Northern Technology Design Authority, ensuring alignment with standards, and conduct requirement reviews at key project stages with relevant stakeholders.

About you:

You will possess excellent communication and interpersonal skills, with the ability to build strong relationships and effectively influence stakeholders at all levels. We are looking for a natural leader, capable of shaping ideas and guiding teams toward achieving business goals.

We're also looking for:

Strong organisational skills are essential to manage competing priorities and drive complex projects to successful outcomes.
A proactive mindset, coupled with a collaborative approach, will be key to thriving in this dynamic role.
Proven experience in an analysis-focused role with technology as all or part of the scope.
Experience working on complex deliveries and/or in large organisations.
Demonstrable analytical and problem-solving skills across multiple industries or project deliveries.

Qualifications Required:

A-level and/or Degree educated.
BA Qualification (BCS / IIBA) or proven business analysis experience.

Our Benefits:

Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
75% discount with other Train Operating Companies - after 1 year with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.

You can find out more here

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.

We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.

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